Birmingham, Alabama 35218
Highly motivated individual seeking information technology career opportunities to compliment knowledge learned at the college level. Team-player with 3 years of experience in retail management.
●Proficient in Microsoft Office Word, Excel, Access, and PowerPoint
●Provide support for network and Internet connectivity.
●Proven analytical and troubleshooting skills.
●Ability to work well in a team-oriented environment.
●Comfortable with all facets of PC, laptop hardware, setup and maintenance; including installation and configuration of hard drives, NIC's, printers, and other PC accessories
●PC Imaging and configuration
●Software upgrades and installation
TMobile Sales Reprensentative – 2017 –Present
●Maintains knowledge of current promotions and all products.
●Assist crew in selling company product line such as phones, tablets, or home security.
●Liaise with vendors, periodically participating in vendor conferences.
●Achieves increasing sales revenue quotas over time
●Completes daily tasks and achieve monthly goals.
●Exudes customer service such as technical and general support.
Piggly Wiggly Store Associate - 2015-2017
●Provided customer service, including responding to and resolving client concerns and complaints.
●Recruited, trained, and supervised employees.
●Marketed products to increase sales.
Lawson State Community College, Birmingham, AL
Computer Science; Associates of Applied Science Degree, Expected August 2018
I am studying Cisco, preparing for the CCNA exam. I am studying for both the CompTIA A + and Network +
Classes I have taken are software and hardware support, network connections, system analysis and design, programming, Swift programming, and advanced microcomputer applications and I got a ic3 certificate and mos. word certificate. I love fiber optics, coaxial, servers, firewalls, routers, cabling, computer networking, I want to be a Cisco engineer. I love technical support, and could be a it support technician or specialist. Information systems would definitely be my bachelor’s when it’s all said and done. Computer maintenance and installing networking is my favorite concentration in computer science.