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Escrow Processor

Des Plaines, IL
March 24, 2018

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Professional Summary

Skill Highlights

Work Experience

Education and Training

Guadalupe Frias

*** ***** **, *** ******* IL 60016

Cell: 224-***-****

Highly enthusiastic customer service professional. Solid team player with an upbeat attitude, multi- task-oriented, and driven to reach outstanding performance. Strong communication skills

Active listening skills

Energetic work attitude

Multi-tasking skills

Computer Savvy

Data Entry



Saturn Title August 2015 to Current

Escrow Processor

Park Ridge, IL

Process and quality check all documents from lenders and attorneys for accuracy. Prepare title company closing documents in a timely manner and request necessary documents from attorneys in order to clear title. Ensure complete and accurate packages are submitted for approval. Respond to inquires from borrowers, lenders and attorneys to resolve an issues before closing date. Respond to high volume of emails in a timely manner while guaranteeing high level of customer service. Have an understanding of escrow standards and basic understanding of how to clear title. Knowledgeable in real estate document preparation, and RESPA rules. Understanding of payoff per diems & tax prorations, interest, and brokers commission etc. Understanding of lenders documents and recordings. Abt Electronics August 2014 to August 2015

Sales Support for Sub-Zero & Wolf (Part-time)

Glenview, IL

Maintained up-to-date product knowledge to assist customers. Assist sales associates, create appliance proposals for contractors, collect payments, and answer phone calls. Successfully interact with vendors, and contractors to ensure customer satisfaction. Achieved excellent multi-tasking skills, and developed strong work ethic under strict deadlines.

Macy's June 2010 to August 2014

Dior Makeup Artist

Schaumburg, IL

Recognized customer needs and provided customers with facials, makeovers, and a luxurious experience. Developed relationships with clients and earned reputation for exceeding sales goals. Coordinated successful events, and maintained an organized workplace. Consistently met and exceeded department expectations for productivity and ensured customer satisfaction.

Harper College

Associates Degree: Business

Palatine, IL, United States

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