Customer Service Sales Representative
Resume:
Cesar A. Jimenez Mendoza
McHenry, MD 21541
*****-***@*******.***
EDUCATION
Universidad San Ignacio de Loyola, Lima, Perú Bachelors of International Business
March 2008 - December 2014
Universidad Adolfo Ibanez, Santiago Chile Diploma in Leadership and Teamwork
2014 - 2015
● Online Degree
PROFESSIONAL EXPERIENCE
Ad-Astra Inc., S ilver Spring, MD I ndependent Contractor - Interpreter September 2017 - December 2017
Backbone Mountain Youth Center (DJS)
● Translate for a youth who only speaks Spanish for all of his daily activities with teachers, counselors, and doctors
● Kept all communications under client confidentiality Entel Peru, Lima, Peru Sales Representative
May 2015 - August 2015
● Advised potential customers about the services offered, highlighting the comparative advantages and unique services
● Meet the objectives of daily, weekly, and monthly sales quotas
● Analyze the credit of customers to offer them a plan that will fit their needs
LAN Cargo Peru, L ima, Peru International Operator September 2014 - March 2015
● Internship in the International Operations unit
● Responsible for organizing, planning, and developing the standard project of asparagus, a high profit area in LAN Cargo
● Monitored 15 employees to ensure they reached their monthly productivity and efficiency targets
LANGUAGES
Native language: Spanish
Fluent in English
SKILLS
Customer Service
● Able to communicate well
with customers and
ensure that they are
satisfied with their
services
● Able to handle any
disputes or concerns a
customer may have
Leadership
● Able to lead members of
team to ensure that the
projects are completed
successfully
Tech Fluency
● Microsoft Office- Excel,
PowerPoint, Word
Sales Oriented
● Driven to meet quotas and
apply my customer
service skills
Team Oriented
● Able to work in team
settings to ensure quality
results
Time Management
● Able to meet deadlines
and work efficiently and
effectively on many
projects at once
OTHER WORK EXPERIENCE
El Canelo Mexican Restaurant, Oakland, MD W aiter March 2017 - Present
● Ensure that the customers are comfortable, happy, and taken care of while serving them
● Serve the customers in a timely manner, working with multiple tables at a time Wisp Resort, M cHenry, MD Seasonal Cashier/Facilities December 2013 - March 2014 & December 2015 - March 2016
● Student-Work Program
● Cashier and Food Prep at the “Tubing Park”
● Responsible for providing good customer service with enthusiasm and resolve any disputes that the customers had
● Facilities: Responsible for keeping the resort clean and making sure that sites were set up correctly for upcoming events
Contact this candidate