Helena Harris

347-***-**** ac4vhl@r.postjobfree.com

Objective

Highly competent, detail oriented, Medical Staff Services Professional is seeking an opportunity

in an environment demonstrated experience is utilized. Ideally, an environment where professional

development and growth opportunity is valued fostered and encouraged.

Experience

3/2016-Present St. Francis Hospital Roslyn, NY

Administrative Assistant- Medical Staff Affairs

•Answer and direct phone calls

•Write and distribute email, correspondence memos, letters, faxes and forms

•Develop and maintain a filing system

•Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

•Obtain signatures form the Chairman & Directors for continued privileges

•Generate credentials committee re credentialing grid for approval

• Run reports for new physicians “Focus Professional Practice Evaluations” (FPPE) based on Joint Commission standards and obtain medical records for the chairman/director review

•Run reports for current physicians “Ongoing Professional Practice Evaluations” (OPPE) based on Joint Commission standards for the chairman/director review

•Run directory for the hospitals website after BOT approval

•Run various reports for multiple departments in the hospital

•Administrative support for Ancillary Staff including preparing and submitting payroll activities and preparing and processing education and travel reimbursements.

9/2014-3/2016 The Cancer Institute at St. Francis Hospital East Hills, NY Administrative Assistant

•Ensure physician productivity by maintaining agendas, scheduling patient appointments, and documenting professional meetings and conferences

•Maintain physicians and MLP’s license, board certification, & DEA

•Type publications for various journals

•Maintain documentation for the physician’s privileges to multiple hospitals.

•Assist physician in all administrative tasks by organizing and appropriately distributing information, coordinating with other offices, and scanning important documents into patient records

•Schedule all meetings and travel, including prioritizing meetings and communicating all relevant details to participants

•Balance conflicting priorities in order to manage workflow, ensure the completion of essential projects, and meet critical deadlines

•Handle phone, email and postal mail inquiries and respond appropriately

•Produce reports, presentations and briefs

•Represent physician by creating diagnosis and excuse letters, handling and triaging phone calls, and recording and transmitting messages

•Administrative support for Ancillary Staff including preparing and submitting payroll activities and preparing and processing education and travel reimbursements.

•Investigate chart notes, obtain diagnosis codes, and create spreadsheets of data for in-patient physician billing

•Gather, review, and print patient medical records to be sent to other offices for medical care.

•Collect patient information, verify insurance eligibility, obtain and organize patient records to complete the new patient intake process

•Ensure patient confidence and protect operations by keeping information confidential (HIPAA Compliance)

•Obtain prior authorizations for chemotherapy services, radiology testing, and medications

11/ 2013- 9/2014

Catholic Health Services of Long Island

Melville, NY

Credentialing Specialist

Coordinating all aspects of the re-credentialing process of the Professional (Licensed Independent Practitioners) and Ancillary Staff (Physician Assistants and Advance Practice Nursing Staff) in accordance with standards and regulations set by the Hospital Board of Trustees, The Joint Commission and Centers for Medicaid and Medicare Services for all CHS hospitals.

Working directly with the Medical Staff Affairs Director to ensure that all Medical Staff activities are in compliance with standards and regulations set by the Hospital, accrediting and regulatory agencies, including, but not limited to, the Professional Staff By-Laws language review and editing, revisions of forms, and policy and procedures outside of the credentialing processes.

Coordinator for the Medical Staff Services Information Management System (CACTUS) Building reports for departmental, as well as other hospital departments; utilize system to streamline re-credentialing process. Assist with fulfilling verbal and written requests from outside departments as it relates to physician data and statistics, including creating and distributing various reports and spreadsheets.

Actively involved with the preparation and participation of the survey processes for The Joint Commission.

Maintained continuous courteous and professional direct contact via telephone, with practitioners, area hospitals and internal departments.

Schedule meetings with Directors/Chairperson to evaluate all re-credentialing files

11/2007-11/2013

St. Francis Hospital

(Position was moved to cooperate office 11/2013)

Roslyn, NY

Credentialing Specialist/ Residency Program Coordinator

Coordinating all aspects of the re-credentialing process of the Professional (Licensed Independent Practitioners) and Ancillary Staff (Physician Assistants and Advance Practice Nursing Staff) in accordance with standards and regulations set by the Hospital Board of Trustees, The Joint Commission and Centers for Medicaid and Medicare Services.

Working directly with the Medical Staff Affairs Director to ensure that all Medical Staff activities are in compliance with standards and regulations set by the Hospital, accrediting and regulatory agencies, including, but not limited to, the Professional Staff By-Laws language review and editing, revisions of forms, and policy and procedures outside of the credentialing processes.

Coordinator for the Medical Staff Services Information Management System (CACTUS) Building reports for departmental, as well as other hospital departments; utilize system to streamline re-credentialing process. Assist with fulfilling verbal and written requests from outside departments as it relates to physician data and statistics, including creating and distributing various reports and spreadsheets.

Administrative support for House Staff Coordinator including preparing and submitting payroll activities for all services and coordinating and distributing monthly schedules.

Administrative support for Ancillary Staff including preparing and submitting payroll activities and preparing and processing education and travel reimbursements.

Actively involved with the preparation and participation of the survey processes for The Joint Commission.

Maintained continuous courteous and professional direct contact via telephone, with practitioners, area hospitals and internal departments.

Schedule meetings with Directors/Chairperson to evaluate all re-credentialing files

Contact students, prospective students, and faculty on matters related to course management and enrollment, program requirements, policies and procedures, scheduling and rotation issues and other administrative matters.

Develops, assembles and distributes curriculum information and associated materials to faculty and students rotating through the clerkship;

Coordinates with students and faculty in adjusting and modifying individual schedules

Schedule students for toxicology screen and EPIC read only training classes.

07/2006-11/2007

Pro Healthcare Associate

Lake Success, NY

Appointment desk/ Verification department

Handle all incoming appointment calls for the radiology department

Send all reports to in network & out network offices

Update all reports in to the PAX system

Call patients to verify next day appointments

Instruct patients in preparation of all special procedures

Handle all necessary and required paperwork for Medicaid and Medicare

Retrieve all authorizations for special test in advance

Verify all insurance through company’s website

02/2003-07/2006

Queens Long Island Medical

Flushing, NY

Medical Record Clerk/ Switchboard operator

Pull medical records for next day session

Generate medical charts to include: divider, visit summary form, progress notes, labs and patient history

Filling patient reports and faxing documentation to other medical facilities per request

Obtaining messages and reports for physician

Follow up on patient’s MRI, Cat scans and mammogram appointments

Greet patients and schedule appointments

Handle high call volume in a courteous and timely fashion

Direct calls to the appropriate areas

Take messages for all physicians and contact hospitals when needed

Software Proficiency

Microsoft Word, Outlook, Excel, PowerPoint, Midas, Cactus, Star Navigator, EPIC, Star Navigation & PAX

References

References are available on request.

Contact this candidate