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Customer Service Sales

Charlotte, NC
March 20, 2018

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Diane Bugg

**** *** ******** ***** **

Greenville, SC 29609



• Looking for a full-time job or two part-time jobs

• Proficiency in Microsoft Office

• Adobe InDesign

• QuickBooks

• Typing up Dictation

• Coordinating/Organizing trips or meetings

• Travel arrangements

• Music accompanying

• Directing choirs or small ensembles

• Detail Oriented

• Research

• Customer Service


Customer Service Desk Walmart

Answer phone calls, process returns, money orders, Money Gram sending and receiving.

2017 – 2017

Customer Service Staples

Field phone calls, take orders, process returns, billing support. 2016 – 2017

Office Manager Rodgers Awnings, Greenville, SC

Answer phones/Pay Bills/Payroll/Schedule Employees/Coordinate website info 2015 – 2016

Customer Service Comcast

Field phone calls and I’m a video tech and billing associate. Customer Service Desk Kmart, Mauldin SC

2015 – 2015

Front Desk checkout, returns, closed out store registers and took care of. 2015 – 2015 Hub Driver AutoZone, Taylors, SC

Drive a route to 6 stores 2 to 3 times a day.

2015 – 2015

Finisher Entire Image, Taylors, SC

Finish garments that have been embroidered by machine. 2015 – 2015

Owner DLB Global Ventures, Taylors, SC

• Trained to be an EBay Power Seller.

• Contact Vendors and apply via a Dropshipping Application.

• Correspond with Vendors when orders comes in.

• Sell items on EBay as a small side business.

2013 – Present

Bugg 2

Sales Assistant Clear Channel Media, Savannah, GA PowerPoint presentations for Sales Team.

• Filed and organized files.

• Entered orders.

• Other misc. items for Sales Manager and VP of Marketing. 2013 – 2014

Owner Secret Place Music, Taylors, SC

Managed a website.

• Took orders on phone and via website.

• Wrote, recorded, and edited music.

• Formatted music for printing.

• Printed, folded, and shipped music.

• Did company taxes.

• Merged with DLB Global Ventures.

2001 – 2013

Executive Secretary Bob Jones University, Greenville, SC 1996 – 2013

• Coordinated 12 – 20 trips a year taken by the President and Chancellor of the University.

• Made plans for the school plane or made commercial flight arrangements.

• Contacted locations where these men would be speaking, getting necessary details for speaking.

• Arranged lodging, directions, rental vehicles, etc.

• Entered all of the trips on the Executive’s calendar.

• Gave itinerary information to University publications and other employees who would need it.

• Schedule appointments

• Filed

• Answered telephone calls

• Multitasking

• Customer Service Skills

Assistant to the Reenrollment Supervisor BJU, Greenville, SC 1993 – 1996 Typed correspondence as was necessary.

• Checked applicant credentials to be reviewed by the Scholarship Committee.

• Answered phone calls.

Recorder BJU, Greenville, SC 1989 – 1993

• Processed all of the needed items for the Admissions process.

• Recorded on the computer to see if all items were in and approved for a person’s admission into the University.

• Took phone calls from Admissions Counselors.

• Data Entry

Credentials Technician Bob Jones University, Greenville, SC 1988 – 1989

• Received High School transcripts.

• Calculated the credits and grades needed in the applicant’s Admissions process. Accounts Receivable Supervisor Majesty Music, Greenville, SC 1985 – 1988 Bugg 2

• Received and recorded payments.

• Placed and received calls to collect past debt.

• Oversaw the other person in the department.

Receptionist Majesty Music, Greenville, SC

Answered phone calls.

• Helped customers rang purchases up on the cash register.

• Balanced the cash register at the end of the day. 1984 – 1985

PDMC Assistant Daniel Construction Company, Greenville, SC 1981 – 1984

• Worked in the Personnel Department analyzing and matching information and entering data for use by employees on the construction sites.

• Caught and corrected computer errors that placed people on the correct working site.

• Fielded phone calls from projects and others in the company. Supervisor Olan Mills Photography, Greenville, SC 1978 – 1980

• Supervised employees who sold Club Plans over the phone and the delivery people who delivered the Club Plans to individuals.

• Reported sales and took care of the money paid.

• Made calls selling the club plan.


BA Children’s Ministry, Music minor May 1999

Bob Jones University, Greenville, SC

Graduate courses in Music and Research September 2011-May 2013 Bob Jones University, Greenville, SC

Undergraduate courses in Music Education Jan. 1974 – May 1978 FaithWay Baptist College, Ypsilanti, MI

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