Electrical Engineering Customer Service

Electrical & Computer Engineering

Objective

Summary: Seeking a full-time position in the Electrical Engineering field to utilize theoretical and applied skills obtained in classes and labs

Core PM Skills: A very fast learner who is comfortable working on a team or alone as managing vendor relationships, and managing project risks/change request. Ability to build a professional rapport and effectively lead a team and positively influence diverse groups.

Soft and Management Skills: Excellent Communication, listening and motivating skills. Ability to learn quickly is my forte that has helped me successfully manage various jobs given. Ability to work with a team of dedicated professionals for achieving the deadlines for the execution of work.

Key Project Handled

Building a 3 floors elevator using three 8051 Microcontroller

Install operating system Windows, Mac OS, Linux, VMware

Install and configure connections for network client /server network

Install windows Server 2016 with Active Directory with Microsoft developed for Windows domain networks

Design the electrical distribution system for a commercial facility

The system consisted of optical detectors, 3 Induction Motors, Variable Frequency Drive, and an Allen

Bradley PLC.

Constructed the Ladder Logic to have all of the devices work together to transport the crucible of metal

from station to station in the plant to complete the process.

Skills and Quality

Good understanding of Electrical Drawings, Erection & Maintenance.

Both practical as well as theoretical knowledge of Different Electrical Instruments. (oscilloscope, spectrum and logic analyzer, multimeter. etc.…)

Electrical project management

Power system Analysis

Electric Machine, High Frequency System

High Frequency System, Test Engineering

Industrial Distribution, Illumination, & the NEC

Work Experience

Manager at Sunbelt Properties (Service and Gas Station) Since 2011

Monitoring the daily gasoline sale, handling all the credit cards processing issues with the helpdesk, POS and network issues, service billing, and providing the best customer service to unhappy customers.

Supervised more than 10 employees, Hired, Terminated, Coached, Trained, Recognized, Motivated and addressed employee’s concerns.

SONABEL (National Electrical Company) Burkina Faso

Electrical Engineering 2010 to 2011

Perform maintenance on high power electrical lines

Perform maintenance on telecommunication system used by SONABEL

Education

KENNESAW STATE UNIVERSITY, MARIETTA, GA

Electrical Engineering Technology Graduation December 12 2017

Bachelor of Science (GPA:3.4/4.0)

Georgia Piedmont Technical College

Electrical and Computer Engineering Technology

Associate Degree

Certifications

Network Design Certification

Computer Design Specialist Certification

Computer Network Specialist Certification

Computer Proficiency and Additional Skills

AutoCAD/ MATLAB /LabVIEW

PSpice /Mathcad / Control and analysis of control systems

Mathcad / Control and analysis of control systems

Microsoft Office, Window 10, Windows server 2016, Macintosh, visual basic

Programmable logic device design

Active Directory, service that Microsoft developed for Windows domain networks

Computer maintenance, Client/server network / TCP/IP configuration/ DNS Network

Data communication protocols, network, architecture, standard and layers

Languages: Fluent in English and French

Relevant Coursework

Circuit Board Design, Electric Drives, Industrial Distribution, Illumination, and the NEC, Control Systems, Electric Machines, Engineering Economy, High Frequency Systems, Test Engineering, Data Communications, Circuits I and II, Electronics I and II, Digital I, II and III, Power System Analysis, Renewal Energy

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