SHAILESH MASTER

** *** ******, *** **, Clifton NJ 07011

Cell: (973) 931- 0405

E-Mail:ac4vek@r.postjobfree.com

Summary

Certified Computer Technician successful at developing unique troubleshooting techniques, executing quality repair, and providing sound installation service to customer.

Highlights

Networking

Organized

Troubleshooting

Tech Savvy

Hardware Configuration

Inventory Management

Software Installation

Work well with the team

System Disassembly

Able to lift up to 50 pounds

Work Experience

Strategic System IT Staffing Company. Oct 2017 - DEC 2017

A week’s project at Wells Fargo Advisors East Brunswick-NJ. Job responsibilities were to disconnect all the existing computer systems and need to relocate to two new locations (one at Lawrence- NJ and second at Red Bank NJ) Connect system, run script and connect the system via Cisco phone. Connecting all network printers.

A week’s project at TD-Ameritrade at four different locations in New Jersey. Job responsibilities were to install new HP Thin client with dual monitor, connecting - network via Cisco phone, network printer and scanner.

A week’s project at Wells Fargo Bank in Manhattan, New York. Relocating 134 systems, 10 HP network printers and one HP Thin Client three monitor s.

IT-Soft Vision, Inc

Network Engineer June 2013 to Oct 2017

Provide daily administration, maintenance, installation and upgradation of servers.

Install, maintain and configure Cisco Routers / switches & wireless networks.

Install, configure and maintain all LAN hardware & cables.

Setup All OS Windows XP, Windows 7, Windows 8, Windows 10 & Windows servers.

Designed system changes to meet the current business needs and policies.

Detect, diagnose and troubleshoot LAN malfunctions.

Design & develop networks.

Setup new servers & workstations and add them to the domain.

Research, recommend and implement network enhancements that improve system reliability and performance.

Centralize the network systems in a new way in order to smooth out work processes between departments by ensuring easy access to data.

Manage and deploy server and desktop using SCCM management system.

Cramping Cat5 & Cat6 cables.

Run & terminate patch cords and trace end to end connection.

Troubleshoots hardware, software and operation system.

Maintain the acceptable level of security on all systems.

Create and maintain reservations for the new computers which are added to the network and managed IP address allocations.

Create and manage employee accounts using active directory.

Create and maintain user accounts in server.

Creating file sharing and folder.

Change user profile setting from local to roaming by creating a share folder and copy employees local profile into folder.

Creating VLAN and adding switches.

Open port on the firewall to allow outside access into Lan.

Configure network printer in system.

Provide support for mobile device I Phone & Android.

Every day backups.

Ruchi InfoTech

Computer Repair Technician Feb 2010 to May 2013

Accept customer desktop and laptop system for repairs.

Request information about software and hardware issue and documents concerns.

Troubleshoot system and work with client to determine needed hardware or software changes.

Breakdown system, remove malfunction hardware and install new parts.

Perform all repair utmost concern for customer privacy.

Disassemble system on site to diagnose issue and make selected repair.

Data recovery from hard disk.

Education

A+ Certification, Master of computer from REI

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