TINA KANKRACHANG (U.S. CITIZEN)

** ******** *****, **********, ** 60173

Cell: 847-***-**** - ac4v5u@r.postjobfree.com

P S

Responsible Test Engineer with comprehensive experience writing test case, test plan and test procedure. Extensive experience monitoring, tracking, evaluating defects, and reported immediately .

Client-focused Test Engineer with 1 years designing innovative applications and achieving high client satisfaction.

Ability to communicate with clients and developer to discuss critical defects and provide a good solution to rewrite a new test case Got promote to be second Team Leader and be able to plan, implement solution for clients that meet and exceed expectations.

Skilled with analytical software

Microsoft Office

Operation system software such as

Window, iOS, Android

Skilled with writing test case, test plan,

and test procedure.

Java, C++

Database SQL

Software design and development :

Function Decomposition diagram,

Context Diagram and Transition

Diagram, Use Case

HTML,CSS, jQuery,Javascript,

Bootstrap,php

Knowledge Based System

Wireless projramming : Android

programming language

Advanced critical thinking

Time Management

Ability to discuss the problem with

clients and developers

Work well in a high-pressure

environment.

Well organized and efficient

Proven ability to consistently meet

deadlines.

Able to recognize client needs, and

meet them.

W H

05/2010 to 08/2010 IT Support Assistant (Internship) Faculty of Medicine Ramathibodi Hospital, Mahidol University – Bangkok, Thailand

Installed and updated new software such as Window, Microsoft Office Configuration wireless and LAN when the system failed Analyzed software and hardware problem with IT Support Supervisor and IT Support Team Member to discuss the problem

Fixed electronic device including fax, printer

Assisted users how to use software and helped users by fixing software and hardware

Reported all IT problems, how to fix, and the result to IT Support Supervisor. 06/2014 to 06/2015 Test Engineer

SDL Inc. – Bangkok, Thailand

Responsible for testing application call SWS (Secure Work Space) to ensure that the application does not have any defects.

Responsible for testing Blackberry server called EMA (Enterprise Mobility Application) to ensure that the command run properly Reported defected on OPPENPEAK

Written the test case and expected resulted.

Discussed pending and critical defects with developers. Retested defects that were fixed and report to the clients and developers for actual results.

Written test plan and test procedure for Secure Work Space application such as mail,calendar, phone call.

Written test plan and test procedure for Blackberry server which is called EMA

(Enterprise Mobility Application)

Monitored Blackberry server to ensure that command can work properly before running the test.

Updated and installed latest version of EMA

Communicated with clients and other test engineers via email and video call conference to discuss the problem to provide the best result to clients to meet clients satisfaction.

Monitored critical defects and reported immediately. E

2014 Bachelor of Science: Information and Communication Technology Major in Software Engineering

Mahidol University International College - Salaya, Nakhon Pathom, Thailand 2016 Graduate Student - At - Large: Computer Science Northeastern Illinois University - Chicago, IL

Continuing education in Computer Science

Master of Science: Computer Science

Northeastern Illinois University - Chicago, IL

Currently studying

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