Customer Service Sales
Resume:
ESTHER C. DIAZ
**** * **** ****** ***. # **** Hialeah, Florida 33012Cell :786-***-****
Email: *.********@*****.***
References Available Upon Request
Objective:
I would like to put my skills in practice and all my knowledge on computer and mathematics. I have a great personality and I learn very fast new things, Experience in fast-paced, high –volume office environments. Highlight of Qualifications:
Proficient in the following computer applications: UPS Worldship, ACT, Microsoft Office Excel, Access, Outlook and Word, Adobe Reader, QuickBooks, Photoshop.
Excellent oral and written communication skills fluent in English and Spanish
Superior organizational and customer service skills
Detail-oriented and conscientious about meeting deadlines
Great with numbers
Experience:
Credit Coach Coordinator February 2014-Present
Key Life Group Miami, FL
Answering Phone
Advising costumer on their financial situation
Keeping up to date with costumer information
Data base maintenance
Creating letters and emails for campaigns
Speak with customer both English and
Spanish.
Handled of purchase and payments of office
supplies
Management of sales team as well as coaching
department
Secretary February 2013- October 2013
Jeb Thermofoil Doors Corp. Miami, FL
Answering Phone
Imputed of new orders
Customer Services
Constant used of the internet, to look for
information.
Delivery of merchandise
Used of QuickBooks daily
Speak with customer both English and
Spanish.
Account payable.
Cashier/ Store Assistant June 2012- January 2013
Aab Style Inc. Miami, FL
Customer Assistance
Cashier
Sales
Answering phone
Used of QuickBooks daily
Cleaning
Imputed new orders
Contacting customer with new merchandise
Fixing new merchandise
Internet sales (eBay, Amazon etc.)
Speak with customer both English and
Spanish.
Education:
High School Degree 2004- 2008
Mater Academy High School Miami, FL
Associates on Business Administration 2013-Present Miami Dade College Miami, FL
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