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Customer Service Office Assistant

Location:
Houston, TX
Posted:
March 19, 2018

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Resume:

LaDarrein Walls

***** ****** ****, ***. ***

Houston, Texas 77051

832-***-****

ac4uxg@r.postjobfree.com

March 10, 2018

Dear Hiring Manager,

I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a valuable asset to your team. I would love to have a job interview with you at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely,

LaDarrein Walls

Nov 2017 - Present

Mar 2017 - July 2017

April 2012 - August 2013

September 2011 - March 2012

May 2010

LaDarrein Walls

10010 Cullen Blvd, Apt. 711 Houston, Texas 77051

832-***-**** • ac4uxg@r.postjobfree.com

Objective

Experienced and young professional seeking to fill a position that is flexible and challenging. Looking to gain valuable job experience and become an asset to a company. Skills & Abilities

● Computer Literacy, LaserFiche Training, Multitasking, Problem Solving, Creative Thinking Work Experience

Junior Agent, iQor.

● Answer inbound calls in a professional and timely manner

● Process and file insurance claims for Verizon Wireless customers

● Take payments via debit/credit card, eCheck or money order on the phone

● Answers the customer’s questions and concerns about the insurance program and the process of filing an insurance claim

● Resolve any discrepancies with the customers account

● Display effective typing, communication, problem solving, listening, and customer service skills Office Assistant, Houston Community College .

● Scan and file student, faculty and staff records using LaserFiche

● Unpack file boxes and prepare documents for scanning

● Assist student, faculty and staff members with locating and accessing their files

● Assist with projects and assignments in the office Utility Worker, Sodexo

● Stocked patient nourishment rooms with snacks and drinks

● Delivered meals to hospital patients in a timely and professional manner

● Picked up dirty trays from patient rooms at the end of breakfast, lunch and dinner

● Washed dirty dishes and silverware for reuse

● Performed cleaning and sterilization projects

Cashier, Potbelly’s

● Receive payment by cash, check, credit cards, vouchers, or automatic debits.

● Issue receipts, refunds, credits, or change due to customers.

● Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

● Greet customers entering establishments.

● Maintain clean and orderly checkout areas.

● Take call-in and catering orders

Education

Worthing High School

Jan 2017 - Present

● Graduated with a 3.15 GPA and honors in Spanish

Houston Community College

● BS in Nursing

References

Destinae Gordon

832-***-****

Deidra Sanders

713-***-****

Victoria Lewis

407-***-****



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