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Administrative Assistant Sales

Baltimore, MD
March 18, 2018

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Baltimore, MD. Phone: 301-***-****. Email:



Loyola University, Baltimore, MD

B.B.A Economics Major Expected 2018

3.852 Cumulative GPA

CCAF (Community College of the Air Force), Maxwell AFB, Alabama

Electronic Principles Certification; Communications and Navigations Systems Certification; KC-10A Communication Systems Transition Certification; KC-10 Guidance Control Systems Craftsman (INS/FMS) Certification 2011 – 2014

College of Southern Maryland, Leonardtown, MD

Credits earned towards Computer Science Degree 2008 – 2010

Work Experience

Mileone Automotive, Towson, MD Sales, Service, Finance, and Logistics Intern June-July 2017 – Full Time

Assisted sales team by securing appointments with in-equity customers using Eleads CRM system to increase sales volume, showroom ups, and revenue

Provided support on initial customer relations and information gathering for service advisors to expedite appointment processes and improve customer experiences

Set up and moved inventory to desired locations to improve visual presentation, accelerate sales processes, and increase customer satisfaction

Contributed weekly or bi-weekly feedback to head of recruitment and other top management to help improve their intern program and business processes

Loyola University, Baltimore, MD Administrative Assistant September 2016 - May 2017 - Part Time

Improved technology usage and techniques to streamline workflow

Developed new templates to clarify directives

Assists in communication efforts to target essential personnel

United States Air Force Staff Sergeant (E-5): Avionics Technician July 2011- November 2014 Full Time

Led multiple team members in aircraft maintenance tasks to assure mission success

Trained multiple coworkers on maintenance tasks and technical data to certify them for outstanding future service

Operated and maintained Avionics Systems to guarantee mission success

Analyzed equipment operating characteristics to isolate malfunctions in Avionics Systems

Assisted other career field technicians to improve workflow and increase mission success

Demonstrated strict adherence to technical data and safety protocols to achieve high quality service goals

AMEWAS Inc., California, MD Avionics Apprentice/Administrative Assistant I 2010-2011

40 hrs/week

Ensured safety of classified materials to lead to a secure work environment

Assisted essential employees with internet application based tasks to increase mission focus

Recorded information on hardware and software for quality assurance and accountability

Outstanding Achievements

Beta Gamma Sigma Honor Society Member

Dean’s List: Sellinger School of Business Spring & Fall 2016, Spring & Fall of 2017

Achieved promotion in fastest time possible with highest scores in career field and exceptional EPRs (Enlisted Performance Report)

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