Customer Service Medical

SALADEAN STEVENSON

**** **** ******, **. *****, MO 63103 C: 314-***-**** ********.*********.**@*****.*** Reliable and highly accurate Medical Laboratory Technician, focused on quality completion of all lab procedures under tight deadlines. Works well under pressure. Highly skilled at diagnostic and therapeutic laboratory procedures. Detailed Medical Technician with 10 years experience performing blood draw in Military research laboratory setting. Blood draw background

Phlebotomy knowledge

Trained in HIPPA compliance

Lab testing and reporting

Lab equipment maintenance

Manual dexterity

Sharp critical thinker

Medical Technician, 10/2005 to 12/2016

Department of Defense – 1222 Spruce st.

Blood draw

Specimen collection

Packaging, shipping and storing of specimens

Lab maintainance

Quickly responded to and resolved all customer service issues in a timely manner. Maintained current knowledge of developments in technical instrumentation. Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review. Many other duties unrelated to the Laboratory, such as vision / hearing tests orthoneuroexcersises, ear lavage etc. Combat Medic, 08/2004 to 10/2005

Department of the Army – 1222 Spruce st., Saint Louis, Mo 63102 Graduated Army Medic AIT Training

Responsible for sick call soldiers at any duty station. Blood pressure/pulse readings

High School Diploma:

Maplewood-Richmond Hgts. Highschool - 7539 Manchester Rd., Maplewood, MO 63143 Enrolled laboratory in a quality control (QC) program and managed all Lab Tech. activities 2012-2014 Recipient of the Dept. of the Army, Excellence in Clinical Laboratory Performance Award Successfully passed 8 Inspector General inspections Received several certificates of accolade including "civilian of the month" Continually expanded on already in-depth knowledge of medical terminology by attending medical waste courses and seminars.

The Army's Combat Medic EMT School was a great experience that launched my career as a Federal Civilian employee. It was like College in that we had a campus, (company) and daily classes, test, homework and training. PROFESSIONAL SUMMARY

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