Administrative Office Assistant who goes beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Excellent communication skills * Customer service-oriented
Conference planning * Excellent planner and coordinator
Professional phone etiquette * Filing and data archiving
Database management * Pleasant demeanor
Articulate and well-spoken * Advanced clerical knowledge
65 wpm typing speed * Appointment setting
Works well under pressure * Administrative support specialist
Senior Case Technician SSA, Office of Hearings and Appeals 04/2011 to Current
Analyze and annotate cases for judge to review.
Prepare SSA claims.
Use Microsoft Word, Windows NT, and WordPerfect.
Hearing Office Clerk SSA, Office of Hearings and Appeals 03/1999 to 05/2000
Processed Administrative Law Judge case dockets.
Greeted and escorted claimants, as well as, attorneys to scheduled hearings.
Handled incoming mail by sorting and distributing daily.
Office Automation Clerk SSA, Office of Hearings and Appeals 03/1998 to 03/1999
Answered telephones regarding Social Security status.
Processed incoming and outgoing mail.
Typed case decisions in draft and/or final form.
Associate of Applied Science: Business Management, 1997
Community College of Philadelphia-Northwest Regional Center-Philadelphia, PA
On the Spot Awards given annually since 2001 for volunteering and helping coworkers without being asked to do so. These awards were given for employees who met work deadlines.