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Customer Service Manager

Tampa, FL
March 17, 2018

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Jim Eardley Jr.


Use skill set acquired for the position of a Customer Service Flight Attendant Summary of Qualifications:

Strong ability to meet and work with in a courteous manner fellow employees & vendors/contractors.

Immense ability to understand complex written and oral instructions.

Thorough knowledge of the occupation hazards and corresponding safety precautions necessary for the safe performance of assigned duties.

In-depth ability in managing various clean-up and maintenance crews. Work Experience:

November 2012 – Present - Aircraft Service International Group (ASIG) Tampa International Airport FIS Clearance, SIDA Clearance and Home Land Security Clearance

Fueling Aircrafts and Airlines including, Delta, American, Spirit, Frontier, 3M, Southwest, United & Continental with all safety guidelines provided by the FAA and the TAA.

Dedicated to Customer Service and working within parameters to insure on time deparcation and boarding.

Work Experience:

January 2011 – December 2012 – Part Time

Customer Service in the Deli and ensuring FDA guidelines are maintained to the utmost stringent regulations.

Work Experience:

October 2009 – 2010 Museum of Science and Industry (MOSI), Tampa, Florida - Maintenance Supervisor

Responsibility and pride in maintaining a very high level of cleanliness and working order absolutely required for such an incredible public museum.

Determine material, equipment and supplies to be used.

Coordinate and install, inspect, repair and maintain the electrical, plumbing, mechanical and other related systems.

Coordinate and inspect, operate and maintain the heating, cooling and ventilation systems.

Perform general repairs such as painting, patching walls, security hardware, hanging shelves and landscaping.

Coordinate renovations of existing facilities.

Coordinate and inspect major contract work on the electrical, plumbing, mechanical and other related systems in all department locations.

Direct, schedule, coordinate, the comprehensive custodial maintenance staff of assigned duties including...

o Report and respond to emergency calls for custodial assistance. Jim Eardley Jr.

4709 Murray Hill Dr. Tampa, Fl.



o Respond to service requests, coordinate resources and implement the set up and take down of displays.

o Installation and repair to fixtures in restrooms and common areas. o Troubleshoot and repair minor plumbing and electrical problems; replace a variety of light bulbs and lighting accessories.

o Maintain inventory and submit written requests for supplies; test and evaluate new supplies and equipment.

o Operate power equipment such as, pressure washer, hand and power tools. Work Experience:

April 1996 – October 2009... Ron Smith Printing, Bloomington, Illinois - Folder Operator Pressman

Ran all machines associated with this position.

Performed routine building, vehicle and machine maintenance.

As warehouse material handler ensures all jobs completed on time.


Shipping and receiving


1984 – Bloomington High School, Bloomington, Illinois

High School Graduate


Tommy Wright

Publix Deli Manager

Tampa, Fl.


Larry Ingersoll

Ingersoll Tools

Tampa, Fl.


Don Toeller

VP of Facilities, M.O.S.I

4801 East Fowler Ave.

Tampa, Fl. 33617


Peter Mullins

Facilities Manager, M.O.S.I.

4801 East Fowler Ave.

Tampa, Fl. 33617


Larry Fritcher

Plant Foreman of Ron Smith Printing

2425 South Main Street

Bloomington, IL 61704-7311


Jim Young

Plant City Chamber of Commerce Ambassador & Business Owner 531 Peninsula Key

Plant City, Fl. 33565


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