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Customer Service Management

Fairfax, VA
March 19, 2018

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Ricardo De Asis

**** ********** *****

Fairfax, VA 22032



To obtain a position that will allow me to gain experience in the business field.


George Mason University, Fairfax VA

Bachelor of Science, Management May 2018

Relevant Courses:

Negotiations in Organizations

Business Analytics

Organizational Behavior

Management Consulting

Northern Virginia Community College, Annandale, VA

Business Administration August 2013-May 2015

Robinson Secondary School

Advanced Studies Diploma June 2013


Server, Olive Garden April 2016-present

Handled money and executed basic arithmetic in a timely manner and fashion

Served guests their meals while providing excellent customer service

Mastered Point of Sale (POS) computer system for order taking

Pi Kappa Phi Fraternity (Zeta Epsilon) September 2015-present

Participate in community service for the Ability Experience.

Attend weekly chapter meetings and assist in the decision-making process for the organization which includes 63 active members.

Demonstrate interpersonal communication and relationship building skills while participating in fraternity recruitment events.

Floor Staff, Regal Entertainment Group October 2011-April 2016

Maintain and restock inventory

Train new employees

Operate computerized cash register

Check customer’s id and serve wine and beer while providing excellent customer service


Fast learner

Proficient with Microsoft Word, Excel and PowerPoint

Great at handling cash

Team player

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