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Customer Service Medical

Location:
Washington, DC
Posted:
March 19, 2018

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Resume:

Ruth M. Nimley

**** *** ** **

Washington, D.C. *0019

202-***-****

Objective:

I am currently seeking a position where I can fully use my administrative, customer service, and communication skills within a community service environment.

SKILLS:

■Assessment

■Microsoft Works; Access; Excel; Database

■Business Management

■Customer Service

■Quality Assurance

■Negotiation

■Communication

■Critical Thinking

■SWOT Analysis

■Medical Insurance Billing

■Medical Terminology

■ICD9-CM Coding

■CPT Coding;

EDUCATION

University of District of Columbia, Washington, DC Bachelor of Social Work (BSW) May 2017

Sanz School, Washington, D.C

Associate degree in Health Information Technology May 2007

Professional Career Development Institute

Computer Training, Atlanta/GA Diploma March 2003

Perry Institute Washington, D.C.

Child Development Associate Certification June 2004

WORK EXPERIENCE

Health Services for Children with Special Needs

Care Manager, Washington, DC, January 20017- May 20017.

●Conducted individual and family Assessment

●Provided home visits to keep clients in compliance with regulations

●Attended Individual Education Planning(IEP) Meeting

●Helped to develop and Implement Care plans

●Assisted clients with resource referrals

Triumph Car Sale

Founder/Owner, Washington, DC, June 20012- 2016

●Budgeted for company expenses

●Recorded company data

●Negotiated with customers

●Communicated with customers

●Marketed company products

●Advertised company product online

CHARTERED HEALTH PLAN

Externship, Washington, DC, March 2007

●Performed analysis on membership data

●Prepared reports related to membership enrollment data

●Assisted in training new employees

●Participated in community outreach events

●Updated Primary Provider Preferences

●Pre-certification and Authorization in the Medical Management

●Claims processing and claims analysis

UNITED PLANNING ORGANIZATION

Associate Teacher, Washington, DC, February 2003- October 2005

●Planned daily activities for classroom routine

●Develop relationship and conducted parent meeting

●Assisted with the development and behavioral screening for all children

●Maintained daily data for infants and toddlers

●Provided a secure, and warm environment clients

●Implemented educational program at grade level

●Attended and participated in parent meetings conducted by the parent committee.



Contact this candidate