Charla Robinson
Medical Records Clerk
Byram, MS 39272
**************@***.***
Driven and compassionate healthcare professional with more than 10 years hands-on experience in fast-paced clinic and hospital environments. Accountable and responsible with a strong focus on patient wellness.
Skills
Greenway, Practice Partner, Microsoft Office Applications, proofing, data entry (10+ years)Staffing management ability Proven patience and self-discipline Motivation techniques specialist
Confident public speaker
Conflict resolution;Government relations knowledgePatient-orientedPersonal and professional integrity;Sound decision making; Effectively influences others;Cultural awareness and sensitivity Authorized to work in the US for any employer
Work Experience
Medical Records Clerk
Premier Medical Group of MS - Jackson, MS
June 2011 to November 2017
Evaluated patient care procedural changes for effectiveness. Served as liaison between management, clinical staff and the community. Implemented standards and methods to measure the effectiveness of agency activities. Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations. Retrieved electronic medical records for incoming and outgoing patients/procedures. Prepare information for physicians based on incoming patients/schedules. Assist with legal request.
Assist incoming patients and incoming calls.
Porting Specialist
AT&T - Ridgeland, MS
February 2008 to December 2010
Inbound call center assisted customers with troubleshooting. PDAs, laptops, smartphones and other mobile devices; assisted with general. Billing and other inquiries.
Medical records clerk
Cardiovascular Associates - Jackson, MS
January 2004 to January 2008
Medical Records Clerk for 7 of 12 physicians; assisted with Transferring paper charts to electronic data base; referenced customers Concerning HIPPA; gathered all tests and needed documents and updated as To visits; gathered documentation for legal and powers of attorney Matters. Cetified Trainer;Shift Leader
Ruby Tuesday - Flowood, MS
January 2001 to January 2003
Flowood, MS
Apportioned and served food to facility residents, employees, or patrons. Assisted diners with seating as needed Attempted to limit problems and liability related to customers' excessive drinking Informed patrons of establishment specialties and features managed front end of restaurant, balanced till, made deposits, trained for all front of positions, prescreened and interviewed potential hires, cross trained to help in kitchen: dishwasher, salad prep, wait staff and hostess. Mail Room Clerk
Blue Cross Blue Shield - Jackson, MS
January 2001 to September 2001
Jackson, MS
was temp position; worked in bulk mail area.
Weighed, sorted and delivered inter-company mail.
Sales Associate in charge of credit solicitation, ringing sales. Sales Associate/Cashier
McRae's Department Store - Ridgeland, MS
January 1993 to January 1998
assisted customers with selecting items of purchase and sales transactions; suggestive sales; met and exceeded credit and sales quotas; general housekeeping; volunteered in areas as needed; cross trained in several areas.
Education
Elementary Education/Accounting
University of Southern Mississippi Hattiesburg - Hattiesburg, MS 1992
College Prep
Jim Hill Senior High School Jackson
1989
Skills
Greenway, Practice Partner, Microsoft Office Applications, proofing, data entry (10+ years)Staffing management ability Proven patience and self-discipline Motivation techniques specialist Confident public speaker Conflict resolution;Government relations knowledgePatient-orientedPersonal and professional integrity;Sound decision making; Effectively influences others;Cultural awareness and sensitivity (10+ years)