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Development Customer Care

Location:
Cape Town, WC, South Africa
Posted:
March 16, 2018

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Resume:

**** ***** ******

Old Crossroad

Nyanga

****

Dear Sir/Madam

APLICATION FOR:

REFERENCE NUMBER:

I hereby wish to apply the above mentioned post

Presently I am doing learnership at Signa Academy in Belville. I am currently doing my internship at the Department of Social Development in Khayelitsha as a community development student.

I am an Individual who is reliable, well-presented, a team player but can also work individually.

In addition, I possess good communication skills and customer care service, telephone etiquette and knowledge of computer in MS Word, Excel, Outlook, and Power point, GroupWise, Bas and Loggings.

I look forward to discussing my work experience with you, if my application is of interest to you to ensure the successful day-to-day running of your business.

Yours Faithfully

(YANELA MKOBENI)

Curriculum Vitae

Of

Yanela Mkobeni

PERSONAL INFORMATION

SURNAME: Mkobeni

NAME: Yanela

ID NUMBER: 920**********

ADDRESS: 5216 Bhayi Street

Old Crossroad

Nyanga

7750

CONTACT NUMBER: 076-*******/071-*******

EMAIL ADDRESS: ac4twn@r.postjobfree.com

GENDER: Male

RACE: African

NATIONALITY: South African

LANGUAGES: English and Xhosa

(Read, write and speak)

MARITAL STATUS: Single

CRIMINAL RECORD: None

HEALTH: Excellent

EDUCATIONAL DETAILS

HIGH SCHOOL ATTENDED: Phakama Senior School

HIGHEST GRADE PASSED: Grade 12

SUBJECTS: See attached matric certificate

YEAR OBTAINED: 2015

TERTIARY EDUCATION

NAME OF INSTITUTION: Signa Academy

COURSE: Wholesale and Retail (NQF Level 3)

YEAR: 2016

NAME OF INSTITUTION: Signa Academy

COURSE: National Banking (NQF Level 4)

YEAR: 2017

SKILLS AND ACHIEVEMENTS

Basic computer skills

Telephone skills

NQF Level 3 and 4

WORK EXPERIENCE AND KNOWLEDGE

COMPANY: Department of Social Development

OCCUPATION: Community development intern

DUTIES:

Assist with community development programmes,

Assist with natural disasters

Working with youth groups

Add unemployed youth on a database

Administrative duties

DURATION: January 2018- current

COMPANY: Signa Academy

OCCUPATION Printroom assistant

DUTIES:

Print course books

Create notice boards

Assist facilitators

DURATION: January 2017-June 2017

COMPANY: Shoprite

OCCUPATION: Delivery / Scanning

DUTIES:

Responsible to check if delivery orders are correct

Count the stock

Scan items

DURATION: 2015-2016

COMPANY: Sifiso Driving School

OCCUPATION: Driving instructor

DUTIES:

Help people obtain their drivers license

DURATION: 2016

REFERENCE LIST

Name of person: Mfundi Nqoyo

Position: Community developer

Institution: Department of Social Development

Telephone number: 021-***-****

Name of person: Mrs. Cerise Hilton

Position: Supervisor

Institution: Sigma Academy

Cell No: 079-***-****

Nome of person: Mr. Simon

Position: Facilitator

Institution: Singa Academy

Cell No: 079-*******

Name of person: Miss Vathiswa Veronica

Position: Supervisor

Institution: Shoprite

Cell No: 071-*******



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