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Customer Service Manager and pharmacy technician

Richmond, VA
March 15, 2018

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**** ******* ***** **** ********, VA 804-***-**** OBJECTIVE

To obtain an administrative or an upper management position. To provide customer support services on the company's platforms. Seeking a job close to the medical field or working within that will benefit from custom service experience, bring positive interaction skills. Secure a position that will enable me to effectively utilize my strong customer relations and staff leadership. Also to help pursue my dream to finish school and become a RN in the medical field. SKILLS PROFILE

- Customer service

- Administrative tasks

- Management

- Bookkeeping

- Typing and software experience

- Oragnization

- Training a team

- CNA skills

- Pharmacy Tech Skills


Longhorn Steakhouse 2/19/2009 04/01/2016

Sandston, VA

- Completed NRO trainer

- Demonstrated excellent customer service to all patrons

- Completed drink and food orders at all assigned tables

- Received and processed customer payments

- Trained new team members

- Bartended

CVS Pharmacy 2/2/2015 8/1/2015

Mechanicsville, VA

- Assisted pharmacists provide medication to customers

- Met all health and safety standards

- Sorted pills, created labels, reviewed medication side effect

- Greeted customers

- Pharmacy Technician

Hyatt 2/1/2015 5/1/2015

Henrico, VA

- Greeted guests

- Managed registration, answered

- Checked clients in and completed cash transaction

- Daily planning for events at hotel

- Trained new team members

Men's WearHouse 0 5/01/2010-07/15/13

Henrico, Va

- Head pants inspector

- Trained new employer how to work the line

- Worked on the production line

- Seasonal job worked every prom and wedding season BJ Restaurant and Brewhouse 0 5/16/2016- present

Richmond, Va

- Greet customers and seat them according to their preference.

- Take orders

- Great customer service skills

- Also train new employees hired

- Be able to multi- task well

- Works well with money and computer skills

Stauer Watch and Jewelry

Richmond, Va

Worked as a inbound customer service.

Taking orders for clients

Worked with different softwares

Outbound rep- I worked as a sales rep

Working with clients and great customer service

Great typing skills.


- Highland Springs High School, Henrico, VA, Graduated

- Highland Springs Technical Center, Highland Springs, Va CNA program, Graduated

- Winston Salem State, Winston-Salem, NC, Not completed Major Biology

- South University, Richmond, Va, Not completed Major Nursing

- AlliedRx Healthcare,Pharmacy Tech


- Anna Nicole Smith - Sales Professional 1-317-***-****

- Shaunta Henderson -Program Director of AlliedRx 1-554-7859

- Tawana Hence- Manger Front Desk Hyatt 804-***-****

- Mark Smith- General Manager 757-***-****

- Jermaine Robinson -Ops manager 804-***-****

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