RYAN SCHNEIDER

***** ******** *****, *** **** Capistrano, CA 92675

Cell: 949-***-****

ac4tc2@r.postjobfree.com

Outgoing server offering extensive knowledge of hospitality etiquette, food and beverage preparation, and superior customer service. Proficient knowledge of food, wine and spirits. Seeking a position in an upscale restaurant, resort or country club.

Trained in professional service standards

Extremely proficient in Aloha and Micros computer

systems

Certified trainer

High-volume dining

Fine dining including multiple course service

Extensive hospitality background

Trained in liquor, wine and food service

Works well under pressure

Exceptional interpersonal skills

Highly responsible and reliable

04/2004 to 05/2017

CHART HOUSE

Dana Point, CA

Server, Banquet Captain/ Server, Banquet Bartender

-Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

-Appropriately suggested additional items to customers to increase restaurant sales.

-Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

-Managed closing duties, including restocking items and reconciliation of the cash drawer.

-Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance. 09/2009 to 05/2011

MAHÉ

Dana Point, CA

Server

-Entrusted to handle guest complaints and take care of voids and comps.

-Appropriately suggested additional items to customers to increase restaurant sales.

-Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

-Managed opening and closing duties, including restocking items and reconciliation of the cash drawer. 08/2008 to 08/2009

OPAH SEAFOOD GRILL

Aliso Viejo, CA

Server

-High volume upscale lunch service.

-Opening and closing duties.

-Created floor maps and stations.

-Responsible for cutting the floor and checking out other servers side work. 04/2008 to 07/2008

THE RITZ-CARLTON, LAGUNA NIGUEL

Dana Point, CA

Server

-Delivered exceptional service by greeting and welcoming customers by name.

-Remembered and offered guests favorites and special preferences from their last visit.

-Utilized the Ritz Carlton Mystique System to enhance guests experiences. 09/2006 to 11/2007

LAGUNA CLIFFS MARRIOTT RESORT & SPA

Dana Point, CA

Server

-Nightly 3 course, 5 course, and 7 course meals with wine pairings.

-Served Corporate staff of the Marriott and Ritz Carlton on a regular basis.

-Featured nightly Chef Specials with wine pairings. SUMMARY

SKILLS

EXPERIENCE

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