Data Entry Customer Service

M. Danielle Rameau

Experienced Data Entry Operator

*** ******** ******-#*** – Brooklyn, NY 11233

********@***.*** – 718-***-****

Extensive experience administration, clerical support and general office operation

Interact effectively with colleagues, managers and customers on all levels

Welcomed added responsibility and thrive on challenge; willingly learn and utilize new concept methods, systems and procedures

Thoroughly familiar with medical terminology, ICD-9/CPT-4 diagnostic and procedural coding, and billing and insurance claim processing

Computer literate – MS Word, Excel and Raiser’s Edge

Typing 60+ w.p.m. Data Entry: 11000 k.p.m. alpha and 13000 k.p.m numeric

WORK EXPERIENCE

Data Entry Operator

Archdiocese of New York – New York, NY December 2012 to October 2017

Accurate interpretation, compilation, and entering information received from all donors in the computer system

Updated data and deleted unnecessary files

Photocopying, scanning, processed and distributing mails

Ordered office supply and monitor inventory

Performed additional duties and projects as assigned by

Customer Service, Data Entry

AST Shareholder Services – New York, NY September 2008 to April 2012

Helping shareholders with all matters regarding their accounts: Change of address, Account status, direct deposits, dividend reinvestment, sells, and stock transfer.

Data Entry, scanning, faxing and photocopying

Respond to phone and email records request

Maintain logs for all mail and phone calls received from shareholders

Assistant Supervisor

State Street Bank – Jersey City, NJ March 1999 to April 2008

Processing the Daily confirmation of the investments managers

Verified authorized signatures of all trade tickets

Protect value and keeping information confidential

Accomplishes department and organization mission by completing related results as needed

EDUCATION

Medical Billing & Coding- Medical Receptionist Opinion - New York, City College of Technology

High School Diploma- Nursing Assistant Certificate - Bay Ridge High School

ADDITIONAL INFORMATION – Seven years of cashier experience

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