Manager Account
Resume:
Brenda Ann VanNoy
Orangevale, CA 95662
******.*****@*****.***
SUMMARY
Insurance professional with 17 years of brokerage experience specializing in Construction. Knowledgeable on all commercial lines and experienced with account management, retention, marketing, cross selling and providing high-level customer service.
STRENGTHS
• Technical knowledge
• Familiar with online rating systems
• Maintaining client and underwriting relationships
• Organization and time management
• Excellent communication
• Proficient with Applied Systems (TAM, EPIC)
EXPERIENCE
Western Elite Insurance Services - Roseville, CA October 2016 to July 2017 Commercial Account Manager
• Manage client relationships and responsible for day to day servicing.
• Work closely with agents on marketing and renewal of accounts.
• Responsible for renewing 20 - 30 mid to large sized accounts and marketing those at risk per month.
• Present and clearly explain insurance options to clients.
• Prepare all paperwork for processing new business and renewals.
• Research coverage and premium options.
• Rounding out of accounts.
• Servicing clients: changes, audits, claims.
Todd Garibaldi Insurance - Lodi, CA August 2016 to October 2016
Commercial Account Manager
• Manage client relationships and responsible for day to day servicing.
• Responsible for renewing 20 - 30 mid to large sized accounts and marketing those at risk per month.
• Servicing clients: changes, certificates, policy processing, audits, claims.
• Present and clearly explain insurance options to clients. Paragon Insurance - Folsom, CA March 2016 to May 2016 Commercial Account Manager (Contract assignment through The Jacobson Group)
• Manage client relationships.
• Servicing clients: changes, certificates, policy processing, audits, claims.
• Present and clearly explain insurance options to clients.
• Rounding out of accounts.
• Responsible for account renewals and marketing those at risk.
• Prepare all paperwork for processing new business and renewals.
• Research coverage and premium options.
Bozzuto & Company Insurance Services, Inc. – Orangevale, CA April 2014 to June 2015 Commercial Account Manager
• Manage client relationships and responsible for day to day servicing.
• Servicing clients: changes, certificates, policy processing, audits, claims.
• Work closely with agents on marketing and renewal of accounts.
• Responsible for renewing 20 - 30 mid to large sized accounts and marketing those at risk per month.
• Present and clearly explain insurance options to clients.
• Prepare all paperwork for processing new business and renewals.
• Research coverage and premium options.
• Rounding out of accounts.
Brown & Brown Insurance Brokers of Sacramento – Rocklin, CA July 2001 to March 2014 Account Executive (2009 - 2014)
• Manage client relationships.
• Responsible for renewing 40 - 60 small to mid sized accounts and marketing those at risk per month.
• Present and clearly explain insurance options to clients.
• Prepare all paperwork for processing new business and renewals.
• Research coverage and premium options.
• Rounding out of accounts.
EDUCATION
American River College, Sacramento, CA – classes attended Mesa Verde High School, Citrus Heights, CA - diploma LICENSE
California Property & Casualty License, Life & Health License #: 0D93077 COMPUTER SOFTWARE
Applied Systems (TAM, EPIC), CSR24, Microsoft Office, Excel, E-tfile, Paperport
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