Entry Level QA/ Tester
Resume:
Momotaj Alam
U.S. Citizen
*******.****@*****.***
Objective
To obtain a position engaged in Quality Assurance analyst and/or software testing in order to apply my abilities for thorough requirements description and verification while broadening my educational background, professional experience, and technical skills.
Education
Strayer University – Northern Virginia
Major: Database Management Systems
Bachelor of Science Degree, March 2015
Relevant course work: Operating Systems, Networking, Systems Analysis and Development, Computer Ethics, System Modeling, SQL, PL/SQL programming, Database fundamentals I&II, Database Warehousing, Database Management Systems, and Information systems.
LaGuardia Community College - Long Island City, New York
Major: Joint Accounting with Computer
Associate in Applied Science Degree, September 2004
Certification
International Software Testing Qualification Board (ISTQB), Certified Tester Foundation Level, February 2018
(Certificate Number 00406590)
Oracle Database 12c: SQL Fundamentals, January 2018 (Testing ID: OC1761426)
Knowledge and Skills Summary
Knowledge in Software Development Life Cycle (SDLC) and its different types of methodologies such as Waterfall, V-Model, and Agile.
Knowledge in different types of testing such as System, Functional, Integration, Regression, and User Acceptance Testing (UAT).
Strong knowledge in manual testing, writing test cases, and log defects
Knowledge in writing SQL queries
Knowledge in MS Project, Visio, Word, Excel, Access, PowerPoint, Outlook, Windows
Basic knowledge in UNIX/Linux
Technical Skills
Operating Systems: Windows 10/8/7/XP
Tools: MS Project, Visio, Word, Excel, PowerPoint, Outlook
Databases: Oracle, SQL, Access
Work Experience
Customer Service Representative 1/17– Current
PediaAids, Queens, NY
Duties and Responsibilities:
Call patients with reminders of upcoming appointments
Answer phones and Schedule patients for appointments via phone
Maintain accurate and current patient information in eClinicalWorks application
Insure proper billing procedures are followed for Medicaid, Medicare and private insurance providers
Record insurance information for patient files and include that information in the system for easy access.
Customer Relationship Manager 06/05 – 10/11
Wall Street Finance, LLC, Queens, NY
Duties and Responsibilities:
Managed day to day operation and developed new businesses
Managed daily accounting, posting and reconciliation
Provided customer service through resolution of problem
Streamlined and reorganized customer service operations
Front-End Manager 09/99 – 06/05
Gary Null’s Uptown Whole Foods, New York, NY
Duties and Responsibilities:
Set up schedule for cashiers
Recommend particular products to management based on customer demand
Process telephone orders from customers for delivery
Assist customers with purchases
Intern 06/04 – 09/04
Con-Edison, New York, NY
Duties and Responsibilities:
Received and sorted vendors’ invoices.
Scanned and saved vendors’ invoices to the queue.
Mailed incorrect invoices to the vendors for details clarification
Organized and sorted vendors’ invoices and statements
Intern 03/04 – 06/04
PSC/CUNY Federal Credit Union, New York, NY
Duties and Responsibilities:
Balanced daily bank deposits & withdrawals with end of the day tellers’ totals.
Assisted with bank reconciliation.
Balanced GL accounts with electronic statements.
Filed loan/VISA documents.
Handled members’ deposits, loan payments, withdrawals and any request by mail.
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