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Information Technology Manager

Longmont, Colorado, United States
March 13, 2018

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303-***-**** Longmont, CO *****


Versed at driving a team to deliver great solutions in any discipline related to Information Technology. Keen abilities in directing large and global reaching projects. Skilled at bringing conflicting teams into agreement. Point person for many corporate objectives. Critical budgeting and management success in bringing items to reality within budget and time specifications.

Software Development and Solutions

Operations Management and Service Desk

Project management


Cross Functional Collaboration

Process Improvement

Agile / Scrum Methodologies

Six Sigma / HDI Certified


Virtualization Tools


Zero Based Budgeting




ETL Tools


Cloud Services

ITIL Methodologies

8D Problem Solving

Google Tools


Supply Chain

Big Data

Lotus Notes

Data Analysis

Google Toolsets

Microsoft Office products

Service Level Agreements

Data Based Decision




Seagate Technology, Longmont, CO

Director – Global IT Employee Services and Client Technology 2014 - 2018 Managed the relationship between the 25,000 global knowledge workers and the various Information Technology organizations. Reports included 4 Directors, 10 managers and 74 employees globally.

Directed Global Client engineering and operations, optimizing the global user environment for consistency and security

Managed Colorado and California Data Center Operations to support Seagate product engineering departments

Directed Global Internal Service Desks to provide the Best in Class ITIL based service for our employees.

Managed all client level actions for Seagate’s numerous Mergers and Acquisitions

Performed CMDB and Knowledge base development, leading to significant gains in self service and support consistency.

Introduced and implemented many items including: Metric control charts, 8D root cause analysis and problem solving. Further expanded process documentation libraries, self-service and Zero based budgeting concepts. Sr. Manager – Global Software Development 2002 - 2014 Directed the design, development and deployment of new Java/Oracle based world-wide software solutions to replace 90+ database silos across the company

Designed, Developed and implemented projects using Agile methodologies, which resulted in the identification and resolution of hundreds of common product issues across difference product segments. Significant gains were made in Customer response turnaround time, global communication and product quality.

Drove world-wide requirement negotiation across all Seagate sites in the U.S, Asia and Europe, conducting regular trips to Singapore, Malaysia, Thailand and China to ensure project was on track. Kevin Osler 303-***-**** page 2

Managed the development team, the quality assurance team and overall deliverables to the executive management team.

Developed and directed a world-wide change control board.

Recognized by the CIO and CFO as the top IT project in the company for 2+ years

Reinvigorated the project first described as a “Boil the ocean” project that the senior executives supported but doubted would become a reality. In 2009, the project achieved all deliverables and was deployed to 3500 users across 20 different sites and multiple countries.


Seagate Technology, Longmont, Co

Sr. Manager – Colorado Factory Information Systems and World-wide FIS Software Quality Assurance Managed 3 organizations across multiple sites made up of 11 engineers, 1 manager and 4 contractors. Factory Information Systems – Colorado

Developed and deployed applications across multiple sites in the US and Far East.

Managed day-to-day support of the manufacturing data collection system in Longmont, Co. System included Oracle databases, Sun Servers, Novell servers, Linux servers and approximately 200 PC’s.

Supported data collection launches in Perai, Malaysia, Wuxi / ShenZhen, China Factory Information Systems – Simi Valley

Coordinated the distribution and disposal of equipment from shutdown. Software Quality Assurance Manager for World-wide FIS

Implemented a structured system, based on SDLC, for developing, testing and deploying FIS created software World- wide. System was a key factor in the certification of Longmont and Singapore facilities under Subsection 10 of QSR in 2001.

Programmer/Database and Oracle System Administrator, Scotts Valley, CA Designed, developed and deployed systems to report yield and equipment performance using Oracle SQL, Progress 7’s 4GL and Visual Basic.

Configured, maintained and deployed Factory information systems in Scotts Valley, San Jose and Simi Valley, Ca. Network Administrator, Scotts Valley, CA

Provided maintenance, backup and recovery of data servers. EDUCATION

Bachelor of Science - Business Administration/Computer Information Systems Graduated with Honors

University of Phoenix, Boulder, CO

Associate of Arts - General Education – Electrical Engineering Core San Jose City College, San Jose, CA


Six Sigma Brown Belt Certification

Oracle 7 Master Certificate

HDI Support Center Director Certification 2017

Agile Scrum Certified 08/25/2012 –> 08-25-2018 #208488

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