Customer Service Sales, Forklift
Resume:
Christopher M. Cambron
Alvin, Texas 281-***-**** ************@*****.***
Professional Achievements
Management
Daily management of nine warehouse employees.
Maintain a clean and organized warehouse.
Assign daily paperwork for silos to be drained.
Print daily paperwork for production.
Input data into SAP.
Utilize Ignite to look at the previous day’s sales, loss prevention, inventory adjustments, price overrides, team member discounts, deposits, store performance, and individual performance reports.
Ensure daily drawer count is accurate.
Review daily deposits, change orders and receipts.
Set daily, monthly, and yearly goals for team members.
Manage team members to meet daily sales goals.
Safety
Ensure that the warehouse operates safely.
Review and sign off on daily permits.
Comply with company FIT Test.
Create daily Job Safety Analysis worksheet for the warehouse.
Follow proper Personal Protective Equipment regulations.
Proper handling of exposed chemicals to ensure customer and teammate safety.
Ensure all teammates comprehend and complete safety training.
Guarantee every teammate complies with company and state safety regulations.
Sales
Meet and exceed individual daily sales goals for DIY, Commercial and E-commerce.
Replenish empty shelves with product from inventory daily.
Scan product labels using RF scanner to Ignite program for loss prevention count to ensure all inventory numbers are correct.
Customer Service
Provide customers with professional and friendly service.
Use of multi-line phone systems and face-to-face interaction to insure customers receive quality products and information in a timely fashion.
Assist customers with installation of batteries, wipers, headlights, etc.
Use OBDII scanner to diagnose customer’s service engine problems.
Skills
Knowledge of Microsoft office suite
Email services
Fork Lift operation
Use of IPAL software
Auto bagger troubleshooting
Use of RF scanner
Ignite reports
Great customer service
Use of hardware tools
Friendly and effective management
Work History
Mechanic ll
Lead Man
City of Alvin
Austin Industrial, Turner Industries, Pasadena, TX
2017 to current
2015 to 2017
Assistant General Manger
Advanced Auto Parts, Alvin, TX
2013 to 2015
Lumber Associate
Home Depot, Alvin, TX
2011 to 2013
Education
Business Associates
San Jacinto College South, Houston, TX
2006 to 2007
High School Pearland High School, Pearland TX 2001 to 2005
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