Customer Service Medical
Resume:
Danielle Bacon
Houston, Tx *****
***************@*****.***
SUMMARY
Experienced receptionist seeking a full time position in a reputed organization. As my pleasant personality, extensive knowledge and interpersonal skills can be utilized for providing customer service to patients and vendors and company success. I have extensive knowledge in healthcare procedures and have taken classes for medical terminology.
WORK EXPERIENCE
Lymphedema & Wound Care Institute, Houston,
Tx Medical Receptionist
September 2016 - PRESENT
Managed lobby and receptionist area, including greeting visitors. Responsible for maintaining a full schedule of patients and provide schedule updates to medical practitioners. Responding to phone calls and patients requests for information. Received and distributed mail and faxes accordingly.
VOLUNTEER WORK
Havard Elementary School, Houston, Tx Teacher Assistant September 2015- May 2016
Assisted a Kindergarten teacher with her students by creating helpful lessons and managing small group of kids in fun intellectual activities
EDUCATION
North Shore Senior High,353 Castlegory Rd, Houston, TX 77015
D iploma
August 2014 - June 2016
High school diploma
SKILLS
● Microsoft Word,
Powerpoint, Outlook
and Excel
● Multi- line phone
system expert
● Professional
customer service
● Detail oriented
● Ability to work under
pressure
● Quick learner
● Creating formats for
documents
● Honest and reliable
● Fast paced
● Handle complaints
● Handle several tasks
simultaneously
RESPONSIBILITIES
● Filing and entering
database
● Scheduling patients
appointments
● Inventory
● Performed patient
registration and
handled patient’s
medical records.
● Collect daily
payments (copays)
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