Microsoft Office High School

Melanie Caison

****A Old Augusta Rd ● Greenville, South Carolina 29605 ●864-***-****

***********@*****.***

Career Highlights

More than 10 years Loan Processing experience

Demonstrated success with high volume and efficient closings

Effectively communicates across lines of authority to meet company objectives

Illustrates progressive responsibility in the mortgage lending.

PROFESSIONAL EXPERIENCE

Customer and Vendor Relations

Established and maintained relationships with individual or business customers or provided assistance with problems these customers may encounter.

Answered detailed questions on ARM loans for customers.

Answered questions on Soldiers and Sailors Accounts.

Answered questions and advise customers regarding loans and transactions.

Presented loan and repayment schedules to customers.

Scheduled and conducted closings of mortgage transactions.

Interviewed loan applicants in order to obtain personal and financial data, and to assist in completing applications.

Information Processing

Assembled and compiled documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

Recorded applications for loan and credit, loan information, and disbursements of funds, using computers.

Calculated, reviewed, and corrected errors on interest, principal, payment, and closing costs, using computers or calculators.

Submitted loan applications with recommendations for underwriting approval.

Data Analysis and Presentation

Reviewed reports of securities transactions or price lists to analyze market conditions.

Updated interest rates weekly on ARM loans/ indexes

Contacted credit bureaus, employers, and other sources in order to check applicants' credit and personal references. 10 years of credit analysis experience.

Verified and examined information and accuracy of loan application and closing documents.

WORK HISTORY

ARM Loan Specialist

April 2013 - February 2014

BB&T

Greenville, SC

Contract Loan Processor

April 2009 - January 2010

UPSTATE MORTGAGE

Greenville, SC

Loan Processor

September 2007 - April 2008

GLOBAL EQUITY LENDING

Johns Creek, GA

Senior Loan Processor

May 2004 - September 2007

FIRST UNITED MORTGAGE

Greenville, SC

Junior Loan Processor

September 1998 - January 2000

SUNSHINE FIRST REALTY MORTGAGE

Cumming, GA

EDUCATION & TRAINING

Certification – Loan Origination, Mortgage Continuing Education

2007

FIRST UNITED MORTGAGE

Greenville, SC

High School - High School Diploma

1995

BARTLETT HIGH SCHOOL

Bartlett, TN

TOOLS & TECHNOLOGY

Microsoft Windows XP, Vista, 7. Also Microsoft Office, Word, Excel. Microsoft Outlook, Internet Explorer, Calyx Point, Encompass, and multiple industry specific software programs.

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