Technician Manager

TRONG Q. TRAN

**** *. ******* ***, ***#**

SAN JOSE, CA 95133

**********@*****.*** Cell: 408-***-****

Objective

Seeking a position as Computer Test Technician where I can maximize my professional Skills in a demanding work environment.

Qualifications/Skills

Ability to work effectively in the team environment.

Independent, Self-motivated with the ability to complete tasks with the minimal supervision.

Flexible work availability & comfortable with overtime as needed.

Reliable, good initiative, committed, & quality focused.

Good attendance, hardworking, fast learning, willing to learn and challenging new tasks.

Friendly, easy to communicate, willing to help, & teamwork.

Installed, upgraded, configured, & setup network for all OS (DOS, Win 95, 98, XP, Vista, NT, 2000 Professional, Server, 7, 8 & 10).

Fast, accurate diagnostic, troubleshooting, & testing.

Microsoft Office (Word, Excel, Outlook, Access, Power point).

Experience

AVNET INC, San Jose, CA August 2009 – September 2017

System Test Technician/Computer Technician III (Integration)

Flashed BIOS, performed SPID (system product ID), Wake-up (hardware configuration), & functional test on all various kinds of embedded controllers, Servers which are used on Xerox, Rihco, Konica Minolta, & Canon printers, also performed functional test on touch Screen card readers (G5, C500, M505 Mininet).

Installed OS, Cloned Disk Imaging from scratched systems including Windows 7, Windows 8, and Windows 10 by alternative methods (CD, USB, and NETWORK SERVER) and loaded application software.

Debugged & fixed the system failure, identified the failure parts (M/B, CPU, Video card, PSU, cables rejected, requested the IPF, & replaced new parts as necessary.

A key Person in the test team, lead & assigned work orders to teammates.

Assisted Engineers to test the FA (First Article) products.

Trained the new candidates when hiring.

HAMMERHEAD SYSTEMS, Mountain View, CA February 2005 - November 2008

Manufacturing Technician

Built, Inspected, Setup Server Systems (Chassis-HSX 6000), Performed initial test after systems assembled/ integrated.

Programmed EEPROM, boot codes, Downloaded software images for NCM (Node Controller Module), USM (Universal Serial Module), SFM (Serial Fabric Module).

Setup & Configured system as customer’s request, assisted engineers to run the traffic test & burned-in test.

Assisted Material Manager to work in receiving, shipping, inventory control, & material transfer (Expandable database).

Worked directly with system test engineers.

ADVANDTECH, Fremont, CA January 2002 - February 2005

System Test Technician

Tested, debugged, configured, burned-in, & Finalized on various kinds of personal PCs & touchscreen PCs (flat panel).

Rejected & replaced defective parts (CPU, MEMORY, PSU, Motherboard…).

Installed OS (Win 95, 98, XP, NT, & 2000) & loaded drivers.

Worked directly with system test engineers.

CISCO SYSTEMS, San Jose, CA November 2000 - November 2001

Data Laptop Migration Technician

Installed, upgraded, configured, & performed disk imaging (data migration/Ghost imaging) of operating systems of Win 95, 98, NT, & 2000 on laptops.

Education

Currently studying Computer Networking from TestOut (simulation course online).

AA degree in business at Mission College.

Course related to career (CIS/Computer Information System).

Additional courses (HTML, C programing, DC, & AC).

MCP (Microsoft Certified Professional), Windows 2000 professional, Windows 2000 server certified from Microsoft Computing Technology Industry.

A+ certified from Computing Technology Industry Association.

Certificate of Computer Specialist at Electro Comps Institute (private institute).

Reference

AVNET, INC.

William Egan: Supervisor/Production Manager 408-***-****)

Anthony Pham: Lead Technician/Associate Technology Consultant 408-***-****)

Tram Tran: Internal Material Control Specialist 408-***-****)

Roger Le: Test Technician 408-***-****)

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