Human Resources Employee Relations
Resume:
Jennifer J. Lewis, MA, MBA, PHR
Duncan, SC 29334 *************@*******.***
Experience
Director of Human Resources
(Previous Positions: HR Senior Manager, HR Manager, Senior Recruiter)
QS/1 Data Processing- Spartanburg, SC 2012-present
Direct human resource activities for an organization of over 500 employees. Areas of responsibility include recruiting, training, compliance, onboarding, HRIS, payroll, leaves, engagement, employee relations, strategic planning, on-boarding and performance management.
Serve as a member of the executive committee and participate in strategic planning for the organization. Utilize KPI’s to ensure HR goals are on target.
Coach and mentor managers on employee relations issues. Hire and terminate employees as needed.
In conjunction with Spartanburg Community College, initiated a Technical Scholars program to pay the tuition of second year students as well as provide them a paid internship.
Lead transition to performance management system where employees had SMART goals that tied back to our strategic plan.
Lead engagement initiative to determine needs of employees and then worked with them to implement ideas.
Director of Human Resources
NewGround Resources Inc., St. Louis, MO 2010-2011
Provided all facets of human resources services for international design/implementation firm for the financial services industry. Areas of expertise include recruiting, employee relations, strategic planning, on-boarding, internal culture, terminations, benefits and payroll. Position resigned to move out of state.
Full-cycle recruiting including job posting, phone screenings, testing, interviewing, on-boarding, new hire welcome kits as well as terminations and exit interviews.
Launched the “Culture Club” to organize multiple events over several locations to increase employee morale and engagement during an overall organizational downsizing.
Managed annual review process of self and supervisor evaluations.
Managed annual United Way Campaign. Wrote own communication pieces, organized kick-off and other activities, successfully exceeded our annual goal of $15,000 in donations.
Director of Human Resources
Hastings & Chivetta Architects, Inc., St. Louis, MO 2007-2010
Sole practitioner responsible for all aspects of HR including strategic planning, recruiting, benefits, employee relations, legal compliance, policies/procedures, scheduling, 360 reviews, as well as day-to-day details. Position reported to CEO and was eliminated during a reduction-in-force.
Directed change from GHP to Anthem saving company 5.9% of health insurance premiums. Authored all communication pieces and ensured employee comprehension.
Designed and implemented employee mentoring program to increase employee satisfaction and facilitate knowledge transfer.
Responsible for all recruiting activities. Increased staff by 40% in first two years in line with strategic plan to grow the business.
Lead organization in a 25% reduction-in-force with no legal challenges.
Researched and analyzed compensation data from external sources and made adjustments to internal salaries to ensure market competitiveness and employee satisfaction.
Human Resources Administrator
Hunter Engineering Company Inc., St. Louis, MO 2004-2007
Provided employee relations, manager counseling, benefits administration and event planning for corporate office of 250 and 50 union employees in St. Louis, as well as 800 independent contractors across the country. Also supported 2 manufacturing plants in Mississippi.
Took over recruiting responsibilities for engineering department, customer service department and marketing department after special requests by each of these managers.
Transitioned company between health insurance plans- researched, produced communication pieces, held benefit fairs and assisted employees with change.
Lead monthly safety committee meetings and participated in contract negotiations with union representatives and counsel.
Organized multiple annual events for 50-500 participants including designing, budgeting, scheduling and marketing.
Human Resources Representative (promoted from HR Coordinator)
LaBarge Inc., St. Louis, MO 2001-2004
Provided recruiting, benefits and compliance assistance for corporate office of 50 as well as 5 manufacturing plants across the country.
Counseled field HR managers on policy interpretation; assisted with difficult employee situations.
Analysis of salary bands and interview logs to ensure compliance with Affirmative Action Plans.
Traveled out of state to present training on benefit changes, benefit utilization and to assist exiting employees in reductions-in-force;
Generated monthly HR report including employment trends, staffing progress, legal issues and an analysis of company-wide turnover.
Co-Owner/Counselor
Family Solutions Counseling Center Inc., St. Louis, MO 1996-2000
Started and managed counseling center that provided individual, couple, adolescent, adult, child and family therapy as well as parenting classes.
Kept detailed case notes and submitted written and oral reports to insurance carriers.
Designed and facilitated classes to enable participants improve their parenting skills. Marketed classes to the Division of Family Services.
All management functions needed to run agency including site selection, marketing, payroll, hiring, billing and sub-letting space.
Sold business in 2000 to pursue HR career.
Education
Professional in Human Resources (PHR)
Master of Business Administration, University of Missouri, St. Louis
Master of Arts, Counseling and Guidance, University of Missouri, Kansas City
Bachelor of Science, Psychology, Northwest Missouri State University
Professional Affiliations
Beta Gamma Sigma- Business School Honor Society 2006-present
Society for Human Resource Management (SHRM) 2004-present
Licensed Professional Counselor, State of Missouri 1997-2011
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