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Customer Service Quality Assurance

Location:
Houston, TX
Salary:
17.00
Posted:
March 11, 2018

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Resume:

Andrea L. May

*** ****** **** ****, ***. ****

Houston, Texas 77090

832-***-****

ac4rt4@r.postjobfree.com

Objective: To obtain a permanent Professional position in your vastly growing company that will utilize my healthcare and business communication skills.

Experience: Houston Northwest Medical Center Houston, Texas Phlebotomist/Registrar 06/2015 to Present

Uses venipuncture and capillary puncture.

Blood Collection and Handling Safety.

Medical Records Review.

Blood Specimen Storage.

Patient and Donor Care.

Quality Assurance and Controls.

Superb Customer Service.

Lab Corporation of America Houston, Texas

Phlebotomist 06/2011 to 04/2012

Registered out- going patients.

● Used superb Customer Service.

Venipuncture and Capillary Puncture.

Blood Collection and Handling Safety.

Blood Specimen Storage.

Urine Collection.

Patient Care and Labeling Blood Collection Tubes Properly.

Quality Assurance and Controls.

Verifying Insurance Eligibility.

Christiana Health Care Services Newark, Delaware

Phlebotomist 11/2008 to 03/2010

Venipuncture and Capillary Puncture.

Blood Collection and Handling Safety.

Medical Records Review.

Blood Specimen Storage.

Patient Care.

Quality Assurance and Controls.

Superb Customer Service.

Lab Corporation of America New Castle, Delaware

Phlebotomist 0 7/2004 to 07/2006

● Used Universal Precautions.

● Registered out-going patients.

● Made Standing Orders.

● Greet Outpatients

● Obtained and verified patient intake information.

● Obtained collection of Blood, Saliva Alcohol Testing, and Urine Drug Screens.

Education: Star Technical Institute Stanton, DE 19804 Certificate/ Cosmetology 1999

Harrison Career Institute Stanton, DE 19804

Certificate/ Cardiovascular/ Phlebotomy 2004

License: The National Phlebotomy Association, Inc,./ 20-2041R06 CPR/ Current 2018

References: Available upon request



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