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Customer Service Sales

Newington, CT
March 11, 2018

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Michelle Tardif

** ****** ** *********, ** *****



Central Connecticut State University, New Britain, CT 2013-2017 Bachelor's Degree, Bio Molecular Science

Relevant Courses: Principles of Molecular Biology/Lab, Cell Biology/Lab, Biochemistry, Microbiology/Lab, Organic Synthesis, Advanced Epigenetics, Advanced Genomics and Gene Editing, Advanced RNA Editing, Statistics

Experienced Biological Testing Techniques:PCR, q-PCR, rt-PCR,Western, Southern, and Northern Blotting, ELISA, Immunohistochemistry, Flow Cytometry, Gel Electrophoresis, Immunofluorescence Microscopy, Spectrophotometry, Inoculation of plates and broths, Multiple Staining techniques, Aseptic pipetting, Growth on Selective Media, Isolating an Organism from Environment, Serial dilution, Plate counts, and Spectrophotometry.

Accomplishments: Attended New England Science Conference and delivered independent group research presentation on “Analysis of Apoptosis through the Caspase Pathway in Zebrafish embryos mated with Acetaminophen, Ethanol and a combination of the two.” Independently researched RNA Editing sites in Bombus Impatiens.

Professor’s Assistant: Trained new members of the laboratory to create competent and independent researchers as well as practice safe and ethical lab procedures. EMPLOYMENT

Ocean State Job Lot, Berlin, CT May –Sep 2015, 2016 & 2017 Sales Associate

Assisted in multiple areas of store including; operating cash register, re-stocking merchandise, creating merchandise displays, directing customers and maintaining overall appearance and cleanliness of store

Promoted new membership rewards program and obtained highest rate of enrollment applications and raised awareness for local food bank with highest monetary collection store-wide

Trained new employees with company policies and procedures

Earned employee of the month during each summer employed Victoria’s Secret, Newington, CT March-October 2014 Sales Associate

Enlisted to work in conjunction with a small group of associates in preparing store with new merchandise displays and various marketing projects (known as “brand guide”). Events would occasionally take place during night hours after store closed. Duties included; receiving and organizing shipments, tagging/censoring, steaming and folding garments and distributing to appropriate display

Assisted customers with locating desired items, measured for accurate fit as well as completed financial transactions

Achieved daily sales quota and provided quality customer service during high volume hours Ceilings, Inc.,West Hartford, CT January 2014 - Present Receptionist (Part Time)

Maintain confidential relationships with CT award winning agencies

Independently create invoices for clients and record financial transactions

Utilize organizational skills to file essential employee and client paperwork

Various administrative duties including; answering phones, collecting and distributing mail, purchasing office supplies and organizing & tracking inventory ADDITIONAL

Technical Skills:Proficient in Microsoft Office, experience writing laboratory reports, reviews and grants

Community Service:

o Food Share, Hartford, CT - Sanitized food, packaged produce, distributed various produce to Hartford’s less fortunate.

o Immaculate Conception, Hartford, CT – Maintained high level of cleanliness, coordinated large meals with limited resources, used personal vehicle to distribute meals

Languages: Conversational in French (French-Canadian)

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