Service Professional Experience
Resume:
MARIA JESSICA BONUS BUSTO
Al Rayyan, Doha, Qatar
************@*****.***
SUMMARY
Proactive and service oriented professional with 4+ years in service. Strictly applying Hospitality etiquette ensuring every guest experience is always the best. From service crew to senior waitress, twice recognized for hardship and name once cited on a TripAdvisor review. Aiming for more achievements putting in the best to the maximum benefit of organization. HIGHLIGHTS
Point of Sales (POS) Operation
Cashiering skills
Good communication and interpersonal skills
Retains composure to every stressful situation
Highly adaptive, flexible and fast learner
Maintains good working professional relationship, foster teamwork
Dedicated to work ensuring to give extra mile in every guest
Highly initiative and responsible, can work with or without supervision
Has worked into a diverse cultural environment
Excellent upselling skills
PROFESSIONAL EXPERIENCE
FRASER SUITES WEST BAY
West Bay, Doha, Qatar
Waitress
October 5 2017 – Present
RADISSON BLU HOTEL SOHAR
Aqua Bar
Al Zafaran Beach, Sohar, Oman
Bar Waitress
April 15, 2017 – September 30, 2017
THE VILLAGE
Salwa Road, Doha, Qatar
Senior Waitress
May 13, 2013 – April 09, 2017
ADDITIONAL WORK EXPERIENCE
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT (DSWD) Dasol, Pangasinan, Philippines
Intern (Government Internship Program)
May 3- July 13, 2012
GUMBO, A Taste of New Orleans
SM Mall of Asia
Hot Kitchen Staff (On-the-Job Training)
January 10-March 20, 2011
CERTIFICATION/ACHIEVEMENT
I Care – Star of the Month 2014 (October)
The Village
Integral Food Services W.L.L
P.O. Box 23385, Doha Qatar
Yes I Can! Training
Radisson Blu Hotel Sohar
Sohar, Oman
June 21, 2017
EDUCATIONAL BACKGROUND
BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT with specialization in CRUISELINE MANAGEMENT
June 2007- April 2011
Lyceum of the Philippines University Manila
Real cor. Muralla St., Intramuros Manila, Philippines I hereby certify that above details are true and correct with all my best knowledge and experience. Sincerely yours,
MARIA JESSICA B. BUSTO
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