Customer Service Representative

Jamarcus Phipps

**** ********** **. *******, ** *7016

281-***-**** *************@*****.***

Professional Summary

A professional with over 15 years of experience in the Oil & Gas Industry, with an expertise in Drafting & Design. I have a proven track record of working in high-functional teams where company goals were met. I served as a Safety Champion for 5 yrs. where I worked closely with Process Engineers to design tooling and safety mechanisms to lower the risk of injury and educated employees on safety operation which led to a record breaking milestone of 1 million man hours without an incident.

Customer Service/Design

Worked with customers and answering questions regarding project scopes of work

Proficient in Microsoft Office and multiple learning management systems

Created spreadsheets for customer and project data

Detailed the planning and execution of prototype or improving upon existing fabrication processes.

Developed submittal packages which consisting of drawings, specifications and requirements.

Created Pipe Designs and Vessels in 2D using AutoCAD

Worked with Process Engineers to upgrade production safety and to become cost and time efficient

Manufacturing

Set-up and Operated CNC Grinder/ Lathe/ Manual Lathe

Assembled New and Refurbished Downhole Inflatable Cable Packers

Milled different types of rubber on Calendar Mill

Wrapped Downhole Inflatable Packers using Extruder or Calendar

Hydro- tested parts from ranges 10,000 psi to 25,000psi

Hydro-blasted parts in small and walk-in container

Loaded and cured parts using dry and steam autoclave

Created parts by using the Forged Steel process

Performed Quality Assurance testing on all parts using micrometer, caliper, gauges, and hard tested

Used overhead and jib crane to move parts throughout the shop

Painted, stenciled and labeled parts to industry standards

Certified to operate gas, electric, sit-down and stand-up forklifts

Work History

Sr. Financial Service Representative, Primerica, Houston, TX 2015- Present

Project Engineer, Quest-Global Engineering, Houston, TX 2014- 2014

AutoCAD Designer II, Enduro Composites, Houston, TX 2011- 2013

Mechanical Assembler II, TPI Staffing, Cypress, TX 2010- 2010

Mechanical Assembler II, Certified, Cypress, TX 2010-2010

Mechanical Assembler II, Baker oil Tools, Houston, TX 2002- 2009

Other Relevant Experience

Texas Life Insurance License Agent

Education

Associate of Applied Science, Computer Drafting & Design – ITT Technical Institute, Houston, TX

Project Management courses - ITT-Technical Institute/ DeVry University, Houston, TX

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