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It Systems Client Support
Dublin, OH
... Red Hat, RAID, SMS, Cisco VPN Install, monitor, and troubleshoot ARCserve and Veritas Backup to assure company’s data safety Build 200+ Servers, 500+ Workstations, and 100+ laptops Level 1/ 2/ 3 support on site or by remote using Remedy ticketing ... - Jun 27
... Red Hat, RAID, SMS, Cisco VPN Install, monitor, and troubleshoot ARCserve and Veritas Backup to assure company’s data safety Build 200+ Servers, 500+ Workstations, and 100+ laptops Level 1/ 2/ 3 support on site or by remote using Remedy ticketing ... - Jun 27
Customer Service Call Center
Columbus, OH
... •Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were ready by the CSR to the caller. •Worked with office 365, Google Suite and Salesforce. •De-escalated problematic customer concerns, ... - Jun 20
... •Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were ready by the CSR to the caller. •Worked with office 365, Google Suite and Salesforce. •De-escalated problematic customer concerns, ... - Jun 20
Information Technology Data Center
Lincoln Village, OH, 43228
Edris Hamraz Address: **** ****** *****, ********, ** 43228 Phone: 317-***-**** Email: *******.***@*****.*** Cisco Certified ... -Configure and install different network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) ... - Jun 17
Edris Hamraz Address: **** ****** *****, ********, ** 43228 Phone: 317-***-**** Email: *******.***@*****.*** Cisco Certified ... -Configure and install different network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) ... - Jun 17
Data Entry Customer Service
Dublin, OH
... Listened to scripted calls by CSR's and coached reps on call technique. Verification of sales Worthington Kilbourne High School // Columbus, OH Drug And Alcohol Counselor Stratford Career Institute Rutherford B Hayes High School // Delaware, OH // ... - May 29
... Listened to scripted calls by CSR's and coached reps on call technique. Verification of sales Worthington Kilbourne High School // Columbus, OH Drug And Alcohol Counselor Stratford Career Institute Rutherford B Hayes High School // Delaware, OH // ... - May 29
Cloud Infrastructure Engineer
Columbus, OH
... remediated single points of failure and security risks by utilizing SGs Displayed sound understanding of networking protocols (VPN, Subnet, route table) and load balancing (ALB and NLB) Recommended design changes to production systems by leveraging: ... - May 23
... remediated single points of failure and security risks by utilizing SGs Displayed sound understanding of networking protocols (VPN, Subnet, route table) and load balancing (ALB and NLB) Recommended design changes to production systems by leveraging: ... - May 23
Cloud Engineer Devops
Columbus, OH
... Web logic, Apache Tomcat,JBOSS, Jetty Bug Tracking JIRA, Remedy, BitBucket Networking DNS, DHCP, TCP/IP, SMTP, LDAP, SFTP ... Agile SDLC, VPN, Network ACLs, Linux (Ubuntu, CentOS), CI/CD, IAM Policies Client: Sotera Health, Broadview Heights, OH. ... - May 22
... Web logic, Apache Tomcat,JBOSS, Jetty Bug Tracking JIRA, Remedy, BitBucket Networking DNS, DHCP, TCP/IP, SMTP, LDAP, SFTP ... Agile SDLC, VPN, Network ACLs, Linux (Ubuntu, CentOS), CI/CD, IAM Policies Client: Sotera Health, Broadview Heights, OH. ... - May 22
Stack Developer Node Js
Columbus, OH
... •Integrated various application for federation such as PeopleSoft, Remedy and CRM. •Integrated various cloud base Salesforce applications through SAML based SSO. •Configured continuous integration with Jenkins on Amazon EC2. •Used JavaScript DOM ... - May 21
... •Integrated various application for federation such as PeopleSoft, Remedy and CRM. •Integrated various cloud base Salesforce applications through SAML based SSO. •Configured continuous integration with Jenkins on Amazon EC2. •Used JavaScript DOM ... - May 21
Call Center Amazon Connect
Columbus, OH, 43291
... Accomplishments: Transitioned cxLoyalty call center platform including call recording, inbound/outbound call routing for many of line of businesses, and Cisco IVR from the Avaya phone system to AWS Amazon Connect cloud. Transitioned from NICE Call ... - May 19
... Accomplishments: Transitioned cxLoyalty call center platform including call recording, inbound/outbound call routing for many of line of businesses, and Cisco IVR from the Avaya phone system to AWS Amazon Connect cloud. Transitioned from NICE Call ... - May 19
Information Technology Project Coordinator
Columbus, OH
... SOFTWARE (but not limited to): DB2, DB3, CA-7, CA-11, CA-1, JOBTRAC, MAESTRO, CONTROL M, JCL, VTAM, UNIX, DOS, UNISYS, SMS/VSE, BAAN, HEAT, REMEDY, SERVICE NOW ticketing tools, IBM ITIL practices, VM WARE, TSO/ISPF, SDSF, RMF, WLM, JES2, JES3, ... - May 19
... SOFTWARE (but not limited to): DB2, DB3, CA-7, CA-11, CA-1, JOBTRAC, MAESTRO, CONTROL M, JCL, VTAM, UNIX, DOS, UNISYS, SMS/VSE, BAAN, HEAT, REMEDY, SERVICE NOW ticketing tools, IBM ITIL practices, VM WARE, TSO/ISPF, SDSF, RMF, WLM, JES2, JES3, ... - May 19
Project Management Information Technology
South Bloomfield, OH
... Coordinated initiative leading to a system-wide acceptance and need for standardized modern video conferencing from Polycom HDX series to Cisco Webex (including Webex Boards, Room Kits, and SX80 codecs). Collaborate cross-functionally across the ... - May 15
... Coordinated initiative leading to a system-wide acceptance and need for standardized modern video conferencing from Polycom HDX series to Cisco Webex (including Webex Boards, Room Kits, and SX80 codecs). Collaborate cross-functionally across the ... - May 15