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Customer Service Security Guard

Toronto, ON, Canada
March 12, 2018

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Barbara Leptuch

***-*** ******* ******

Toronto, Ontario M6K 2G4



Seeking a position that will benefit from my customer service experience. I am looking for an opportunity to show my strong interpersonal communication skills, excellent problem solving and high organizational skills.

Skills Summary

● First-rate communications and interpersonal skills

● Exceptional organizational and problem-solving skills

● Superb time-management and multi-tasking capabilities

● Proven customer service skills

● Punctual, reliable, cooperative, honest

● Hard-working and self-motivated

● Works well under pressure

● Team player who performs well with minimal supervision

● Speak and write Polish & English, Understand Russian & Ukrainian Licences and Certifications

Ontario Security Guard License September 2013

Emergency First Aid & CPR September 2013

Use of Force & Handcuffing September 2013

WHMIS Certification May 2014

Ontario Driver’s License Class “G”

Work Experience

Securitas March 2016 – Dec 2017

High Profile Security Guard Toronto, Ontario

Equinix Data Center

Gardaworld Feb 2014 - 2016

High Profile Security Guard Toronto, Ontario

The Globe and Mail

Ontario Place


Sword Security Feb 2014 – Feb 2015

Event Security Guard Toronto, Ontario

Toronto 2015 Pan Am & ParaPan AM Games

CNE (Canadian National Exhibition)

BMO Field

Nuit Blanche

MuchMusic Video Awords

Toronto International Film Festival


High School Diploma

ZSZ High School Polanica Zdroj, Poland

Centre for Security Training & Management Inc. August 2013 5 Week CGSB Certification for Uniformed Security Guards Toronto, Ontario Security Knowledge

● Fire Panel

● Patrols

● Fire System

● Radio & Communication Systems

● Control Centre Operations

● Audit Occurrences Reports

● Processing Access Cards

● Reviewing Reports

● Computer Experience

● Resolve Conflict Situations

● Ensure Safety and Emergency Procedures are Followed

● Respond to Alarms, Bomb Threats and Other Emergencies

● Detect or Prevent Thefts and Vandalism

● First Aid & CPR Response

● Enforce the Trespass to Property Act and Criminal Code of Canada Applications

● Fire Access Control

● Non-Violent Crisis Intervention & Tactical Procedures

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