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PMP, Six Sigma Black Belt, Quality Improvement

Fort Worth, TX
March 12, 2018

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*+ years of project management experience, PMP certified

●8+ years of hands on quality/process improvement experience, Six Sigma Black Belt certified

●10+ years of EMS/Telecommunications Lean manufacturing experience

●6+ years of management experience, coaching, planning and cost analysis

●Master degree in Industrial Engineering

●Proficient at Microsoft Offices Suite, MS Project, Visio, Minitab 17 and AutoCAD

EXPERIENCE, Inc. Oct 2017 – Nov 2017

Operation Manager

Building and executing productivity plans by reviewing work forecasts, determining productivity requirements.

Identifying and leading process improvement initiatives and Lean tools.

Partnering with the management team to establish and maintain quality control standards.

Supporting all safety programs and OSHA compliance.

HNA Group Co., Ltd. - Ingram Micro Feb 2013 – May 2017

Quality Assurance Project Manager

Developed improvement projects in quality, productivity, client relationships, and customer service. Responsible for the design and implementation of policies and procedures to ensure products and services are met quality standard. Resolved escalated issues arising from operations and coordinate with cross-functional departments.


●Improved finished goods yield from average 87.8% to 99.3% for one of major repair business.

●Led quality improvement projects to save material and labor cost over $60,000 in one year.

●Conducted supplier First Article Inspections (FAI) review.

●Issued supplier corrective action requests (SCAR) for nonconforming products.

●Ensured appropriate corrective and preventive action (CAPA) has been identified and eliminate future occurrence.

●Designed and implemented total quality matrix and standardized reporting system for 12 departments.

Manufacturing Manager

Planned, scheduled, and managed five manufacturing production processes to ensure that cost, volume and quality standards are achieved. Managed six supervisors and over 250 operators in the day-to-day performance of their jobs. Prepared production, staff, and financial reports to top managements. Led and designed Lean projects for improving the operations and processes.


●Implemented semi-auto testing tool to Triage department and improved functional yield from 81.4% to 98.6%.

●Established production Statistical Process Control (SPC) reporting system.

●Improved turn around time from 31 day to 3 day by setting up Kanban system and visual controls warehouse.

●Led Kaizen projects to improve priority model TAT from 3 days to 2.6 hours.

●Reduced operation expense 3.56 million dollars from 2015 to 2016 by efficiency improvement.

●Led 5S projects and improved the 5S score from D level to AA level in 18 months.

●Led NPI projects for over 250 models during three years.

Hon Hai Precision Industry Co., Ltd. - Foxconn Technology Group Jan 2006- Feb 2013

Industrial Engineer/Manager Assistant

Conducted studies in refurbish operations to maximize workflow and spatial utilization. Developed processes and solutions to increase productivity and reduce costs. Managed Lean projects to ensure it completed on-time and within budget. Provided daily production and project status to upper management. Planned staffing requirements, work schedule and daily work direction. Oversaw accuracy of parts inventories and planned safety stock level.


●Established Apple Mac Pro, iMac and Mac mini refurbish production line.

●Led Lean project to save accessories cost average $800K per year.

●Reduced receiving process cycle time 35% by coordinated with cross function team.

●Increased Motorola repair line efficiency 34% by layout improving and process integration.

●Established first Apple iPhone repair/exchange process line in USA (2007).

●Conducted time study for all repair process and established standard time database.

●Developed SOP and work instructions for repair procedures and provided training to supervisors.


Master Degree in Industrial and Manufacturing Systems Engineering (IMSE)

University of Texas at Arlington

●Academic Scholarship from Industrial & Manufacturing Systems Engineering Department.

Bachelor Degree in Mechanical Engineering

Southern Taiwan University of Technology


●Minitab 17

●Microsoft Project, Visio, Excel, Access, Word, SharePoint, Outlook

●Apple Keynote, Apple Number, Apple Pages

●Google Docs, Google Sheets, Google Slides

●SAP, PeopleSoft

●AutoCAD, Adobe Photoshop CS

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