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Customer Service Representative

Norfolk, VA
March 12, 2018

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Danaya Bullara

**** ******** *** *** ***, Norfolk, Va 23513 949-***-****

Summary of Qualifications

Ability to communicate clearly and effectively in many mediums: by email, verbally, and through the phone. Great listening skills and ability to follow directions. File, organize and maintain all records according to the filing system used. Locate and remove material from file when requested.

Computer Skills

Knowledge in, Excel, PowerPoint, Standard office equipment. Can Type at 40 WPM


01/18-Present Reliance Staffing-Temp

Temporary worker. Receptionist, answering phones, opening mail, general office work.

05/17- 10/17 Candy Kitchen-Shift Manager

Direct other employees through their daily routines and interact and serve customers to make sure that they have a satisfactory experience. Complete all necessary opening and closing assignments.

02/17- 04/17 QCSS-Customer Service Representative

Handle customer inquiries both telephonically and by email. Resolve customer complaints by providing customers with product and service information. Update existing customer information and follow up with customers as necessary.

11/16-04/17 Simon Property Group-Guest Service Representative

Respond to customer inquiries and advise on the appropriate resolution. Provide support to co-workers, assist in efforts to achieve the centers goals. Comply with all rules and regulations.

1/16-10/16 US NAVY - Seaman Apprentice- Honorable Discharge

Maintaining cleanliness and security at all time. Maintaining proper uniform and appearance. Following orders, reporting to the correct people in a timely manner.

09/15-01/16 FedEx Ship Center-Center Consultant

Take customers' orders, give pricing information, preform consultant selling to customers. Operate the Point of Sale terminal, and complete required financial paperwork including daily sales, close-outs and bank deposits.


June 23, 2015 - Graduated El Toro High School, Lake Forest, CA

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