Customer Service Representative
Resume:
Danaya Bullara
**** ******** *** *** ***, Norfolk, Va 23513 949-***-**** ************@*****.***
Summary of Qualifications
Ability to communicate clearly and effectively in many mediums: by email, verbally, and through the phone. Great listening skills and ability to follow directions. File, organize and maintain all records according to the filing system used. Locate and remove material from file when requested.
Computer Skills
Knowledge in, Excel, PowerPoint, Standard office equipment. Can Type at 40 WPM
Experience
01/18-Present Reliance Staffing-Temp
Temporary worker. Receptionist, answering phones, opening mail, general office work.
05/17- 10/17 Candy Kitchen-Shift Manager
Direct other employees through their daily routines and interact and serve customers to make sure that they have a satisfactory experience. Complete all necessary opening and closing assignments.
02/17- 04/17 QCSS-Customer Service Representative
Handle customer inquiries both telephonically and by email. Resolve customer complaints by providing customers with product and service information. Update existing customer information and follow up with customers as necessary.
11/16-04/17 Simon Property Group-Guest Service Representative
Respond to customer inquiries and advise on the appropriate resolution. Provide support to co-workers, assist in efforts to achieve the centers goals. Comply with all rules and regulations.
1/16-10/16 US NAVY - Seaman Apprentice- Honorable Discharge
Maintaining cleanliness and security at all time. Maintaining proper uniform and appearance. Following orders, reporting to the correct people in a timely manner.
09/15-01/16 FedEx Ship Center-Center Consultant
Take customers' orders, give pricing information, preform consultant selling to customers. Operate the Point of Sale terminal, and complete required financial paperwork including daily sales, close-outs and bank deposits.
Education
June 23, 2015 - Graduated El Toro High School, Lake Forest, CA
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