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Customer Manager

Wilmington, Ohio, 45177, United States
March 08, 2018

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Ann Wilkinson

*** ********* **** ● Wilmington, OH 45177 ● 513-***-**** ● Profile

A dedicated professional highly adept at problem solving in a fast paced and ever-changing environment. Accustomed to managing high volumes of information while determining what is applicable to the project and knowing exactly when to drive change within the project team. Ability to see beyond the current state and identify the risks and opportunities concurrently driving towards the company’s desired outcome. Tactically approaches problems systematically and is energized by working to overachieve. Skills Summary

● Exceptionally Organized

● Managerial Experience

● Leadership/communication skills

● Operations optimization

● Persuasive negotiator

● Attention to Detail

● Employee relations

● Ability to multi-task

● Flexibility

Employment History


Department Supervisor, 2013 to Present

• Developing production schedule to meet customer due dates.

• Managing employee tasks to ensure quality and production goals.

• Improving on departments work flow to maximize production schedule.

• Working with the Production Manager to give customers feedback on their product.

• Overseeing employees have the components to complete the job: bearings, tubing, axle, springs, washers, labels and boxes.

HARTZ – Cincinnati, OH

Line Lead, 2010 – 2013

• Supervising employees’ tasks throughout the day.

• Overseeing production ensuring customer orders are on schedule.

• Performing quality checks of product produced making sure its within customer specifications.

• Over performing on production schedule and getting orders out on time. TIMBERTECH – Cincinnati, OH

Operator, 2007 – 2010

• Extruder operator for decking boards.

• Performing quality checks throughout the day.


Assistant Supervisor, 2001 – 2007

• Overseeing assembly department in the paint department.

• Performing quality checks throughout the day making sure every was within customer specifications.

• Providing components to employees ensuring they could complete the customer order on time.

• Developing a production schedule for customer orders enabling on time delivery. Education

Blanchester High School

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