CCBA certified business analyst with around 5 years of experience in IT financial services implementation projects with expertise in Banking, Regulatory Reporting, Insurance and Wealth Management
Expertise in analyzing the business needs, preparation of Business process maps, Business and Functional Requirement documentation, supporting technical design, testing and product release.
Managed scope of requirements, stakeholder expectations, product and project planning, product backlog.
Efficient in checking for data completeness, data transformation, data quality, data management and understanding data marts & data warehouse to extract data in support of specific data analytics requests.
Experience in using modeling techniques like use cases, data flow diagrams, process flow diagrams and flowcharts.
Excellent communication skills and effective in managing cross functional and globally distributed teams
Areas of Expertise
Banking – Regulatory Reporting (Trade finance, Treasury, Remittances, Securities), Risk Profiler, MIS Reports, Re-KYC
Insurance - Policy issuance, Organization Workflows and Claims
Insurance Claims - FNOL (First Notice of Loss), Fraud detection, segmentation, handling and settlement.
Capital Markets - Trade Operations, Client Relationship Management
Tools: MS Office Suite, VISIO, People Soft, Omniflow, Informatica, JIRA, Tableau, Microstrategy
Database: MS SQL Server, Oracle, TOAD, MySQL
Methodologies: Software Development Lifecycle(SDLC) - Agile (Scrum), Waterfall
Languages: C, C++, Java, R, Python
Business Analyst Consultant, Fintellix Solutions - Bengaluru, India, 2016 – 2018
Projects – Regulatory reporting for Bank of America and Mauritius Commercial Bank
Implemented Business Intelligence, Data warehouse and Data Governance projects for clients and automation of regulatory reporting as mandated by regulators of the Bank
Performed Requirements elicitation, data mapping, data quality checks.
Prepared Business requirement documents and Functional requirement documents and supported release management.
Involved in Feasibility analysis, Functional Testing, GUI Testing and Data validation in Regulatory Reports
Customized and designed the product data model per the client requirements
Assisted technical team functionally and validated Informatica ETL mappings and customization's
Resolved defects by root cause analysis and handled Unit Testing, SIT and User Acceptance Testing
Used Interviews, Focus groups, JAD sessions, document analysis and workshops for requirements gathering
Manager, ICICI Bank - Bengaluru, India 2015 – 2016
Project – Wealth Management
Worked with product team, internal and external stakeholders to gather requirements
Analyzed current and to-be business process, performed GAP analysis and provided recommendations
Developed a framework to utilize market intelligence/financial status information for future decision-making and strategic business planning for the clients
Acted as Single point of contact to client and liaised with business users and solution delivery team
Documented in detail in accordance with organization needs to retain relevant insights
Senior Business Analyst, Accenture - Pune, India 2014 – 2015
Project – Allianz Business System
Delivered Solutions for German based Global Insurance Provider, handled claims business design and defect analysis independently from offshore.
Performed Requirement Elicitation and created Functional specification documents and user stories
Finalized design, prepared design flows, along with Review and sign-off of test conditions.
Acted intermediary between client and development team, provided support to development and test teams.
Developed process flow charts of Guideware claim processes, which increased efficiency of development and test teams by 18% within 4 months.
Handled critical defects with minimum client impact and project cost.
Conducted training and workshops on Claims for Client Development Team and New resources in Project.
Assisted senior management in preparation of Request for Proposal (RFP) of an US Insurance major.
Developed a point of view and market analysis of P&C Nordic Insurance markets.
Software Engineer, United Online Software Development - Hyderabad, India 2011-2012
Project – Classmates.com
Responsible for development and maintenance for the project “Classmates.com” using Java, MySQL and Web technologies.
Client Management- Understood requirement for projects, developed the design and documented them.
Resource Management- Mentored new comers in the team and gave them necessary inputs.
Received ACE (Accenture Centre of Excellence) award for excellence in Business Operations for Q3 FY15
Received Rewards in Category - Focuses on delivering excellence in Accenture Q2 FY15
Certification of Capability in Business Analysis (CCBA), Dec 2017
Certification on Property & Liability Insurance (AINS 21), Dec 2014
Certification on Finance & Accounting for Insurance professionals (CPCU 540), Mar 2015
Pursuing Professional Scrum Master Certification
Master of Business Administration (Finance & Capital Markets) 2012-2014
Bachelor of Technology (Computer Science & Engineering) 2007-2011