ROBERT J. PAGLIARO

R OBERT

** ******** ******, ******, ** 07110

973-***-****

ac4quq@r.postjobfree.com

Q UALIF ICAT I ONS:

ACCOMPL ISHE D AS400 COMPUTER O PERAT IONS

ANALYST

W ITH SUPERVISORY E XPERIENCE.

• Managed corporate data center operations.

• Managed and d irected all M IS personnel for t he p urpose of performance evaluation,

salary administration, t raining, p romotion, and h iring.

• Excellent communications and leadership skills. Ability to motivate and i nterface

w ith all levels of m anagement and staff

• Implemented operational p rocedures and techniques i mproving efficiency and cost

of system operation. I w as Liaison with IBM and 3rd party software

• Created operations m anual and r un sheets.

• Installed latest software versions on AS400 (PTFs). P rocessed backups.

• Trained users on AS400 and PC software usage.

• Assisted i n t he creation and implementing of the d isaster recovery p lan .

• Developed written security plan on AS/400. Designed floor plan for d isaster recovery

site.

• Evaluated AS/400 software package to i nsure fast, accurate, and durable processing.

• Set u p ESEND to send output to users. Worked w ith V ERITAS, E xecview,

APPWORKS, and Backup E xec. ROBOT

• I have w orked w ith STS software on a U NIX operating system,

• Processed Daily, M onthly, Quarterly, and Yearly jobs. U ploaded and downloaded

file from websites as necessary.

• Conducted file transfer protocols using SNA and TCP/IP connectivity. AS400 query

w riting and C L p rogramming experience. HMC experience. HVAC and UPS monitoring,

ROBOT, Remedy.

• EXPERIENCE:

INTERCONT I N E N TAL CONSTRUCTION CONTRACT ING INC.,

I NTERCONT

• 09/01/2014 – C urrent

09/01/2014 u rrent

• Print O perator, plus A ssisted with P.C. problems, Disaster Recovery.

perator p lus ssisted p roblems,

STERLING NATIONAL BANK,

• 09/12/05 – 03/31/2014 Senior Computer Operations Analyst / Help Desk Analyst.

E nvironment: AS400, Citrix, Active Directory/Exchange, Jack Henry software, NSS

Teller Platform, MS OFFICE products Excel, Word, Outlook. plus other banking

applications and system operations including ARCSERVE Network backups.

• Utilized a knowledge of the bank’s systems. Maintain the operational status of the

Bank’s AS/400, desktop/laptop systems and peripherals. Submitted, Monitored, and

M anaged AS400 jobs, backups, and restores.

• Batch processing and scheduling in an HMC environment.

• Created and Maintained documentation: job logs, run sheets, BUDs.

• Performed problem determination. Applied PTF's.

• Responded to all customer request for assistance with computer and software

p roblems using independent judgment and problem solving skills.

• Responsible for providing AS400, BUDs, Help Desk, reports upon request from

m anagement. Plus BRMS experience and Remedy.

• Responsible for installation of AS400, desktop, and printing devices. Generate and

m aintain Help Desk Performance monitoring reports.

• Responsible for verifying pickup and delivery of AS400 and Network IT tapes.

• Worked with a Security Administrator Profile with All Object Authority.

• Worked with Active Directory, CITRIX, and Monitored Solarwinds.

APOLLO DISTRIBUTOR,10/11/04 - 09/12/05 M IS M anager.

• Environment: AS/400, Utilizing Dynax Solutions, N T Network, Image, and

• Bar Code Scanners.

• Provided technical support for AS400 and peripherals.

Job monitoring, and solving p roblems. M onitoring N T Network, P C's, hardware,

software, and network connection,

supported scanner software.

M anaged t wo employees. Ordered supplies.

P rovided r ecommendations and r esearch to i mprove operations.

V OLT T ECHN ICAL SERVICES,

• 06/18/04 - 0 9/17/04 Contract Computer Operator a t the I EEE Co.,

• E nvironment: Sun, H P, U NIX & I BM servers. R unning 10.7 and 1li O racle database

using Host Access and APPWORX job control software on a Windows N T system. Also,

Veritas 4.5 software for server backups on a T LD ROBOT. Plus batch processing

•

DONNA KARAN Co.,

• 05/18/00 - 02/29/04 Computer Operator.

• Environment consists of AS/400, U nix; STS retail & Novell network.

•

MEDI TAB CONSULT I NG,

• 03/98 - 05/00 Computer O perations M anager.

• Environment consists of AS/400, and Novell network.

• numerous AS/400 queries a nd medical b illing r eports.

•

POPULAR C LUB P LAN.

• 03/01/96 - 03/98 Senior Computer Operator.

• Environment consists of AS/400, 9221.

•

MACK BORING and PARTS COMPANY.

• 10/95 - 03/96 Systems Consultant.

• E nvironment consists of AS/400, M AC P C's, and L AN

•

VISIT I NG N URSE ASSOCIAT ION

• 08/93 - 09/95 Operations M anager.

• Environment consists of AS/400, P C's and L AN.

•

EDUCATION:

Bloomfield College

60 credits i n Business Administration

G raduate of Programming and Systems I nstitute

Contact this candidate