Bartlett, IL 60103 Cell: 630-***-****
SAP BASIS System Administrator with comprehensive experience in supporting and configuring SAP Solution Manager and supporting ECC, Portal, and BW systems is seeking position as SAP BASIS administrator or configuring and supporting SAP Solution Manager Application. Extensive knowledge in the configuration and monitoring of SAP systems using SAP delivered and third party tools. Currently seeking position as SAP BASIS administrator, Oracle Application Developer, or assisting in the configuration and support of SAP Solution Manager.
COBOL, DB2, SAP ABAP
Perl, Python, Unix Shell scripting
MS Visual Basic, C/C++
SAP HANA, SAP MAXDB
Oracle, Oracle Lite
Oracle PL/SQL, SQL*Plus
MS SQL Server
T-SQL, SSIS, SSAS, SSRS, SSMS, SSDT, ETL
MS Foxpro / FOXBASE +
IBM 360/370, AIX platforms
Linux RedHat / SUSE
HP 3000/9000 PA-RISC and Itanium
SAP Solution Manager 3.1, 3.2, 7.1, 7.2
SAP ECC 5.0 / 6.0 and 6.0 EHP5,6,7
SAP Enterprise Portal, SAP CRM, SAP PI/XI
SAP BODS, DMS, FIORI
SAP Content Server
SAP MII, Hybris
Solution Manager Diagnostics
July 2017 –
DXC Technology – Pontiac, MI
SAP BASIS Administrator working on the SpiritAero account responsible for daily system monitoring, troubleshooting and resolution of issues and performing operational/maintenance activities. Also responsible for reviewing Earlywatch reports periodically, providing recommendations to management to schedule and prioritize tasks for the implementation of recommended changes and ensuring changes are implemented thru-out system landscape as per SAP recommendations.
Oct 2016 – July 2017
Experis – Assignment with Hewlett Packard Enterprises (HPE) / Spirit AeroSystem – Pontiac, MI
SAP BASIS Administrator for AIX and Linux environment responsible for the upgrade and configuration of Solution Manager from 7.1 to 7.2 SPS3, installation/configuration of Wily Introscope, Earlywatch configuration, Solution Manager Diagnostics, and system/application monitoring. Responsible for reviewing Earlywatch reports on a periodic basis and summarizing issues and recommended action to assist management in addressing. Responsibilities also include providing on-call support and performing downtime maintenance tasks.
Feb 2013 –
Realtech – Assignment with Johnson Controls – Milwaukee, WI
SAP BASIS Administrator for large SAP landscape responsible for installation, upgrades, and system troubleshooting and system copies. Tasks also include generating spreadsheets and compiling system information for research and working directly with management to determine systems in scope for projects and initiatives. Tasks also include upgrading of systems to Oracle 12, migration of systems from HP-UX to Linux platform and data center migration.
Oct 2012 – Dec 2012
Bayforce – Assignment with Abbott Laboratories – Waukegan, IL
SAP BASIS Administrator for Abbott Laboratories responsible for kernel upgrade, general troubleshooting, installation and upgrade of systems and assist in Solution Manager user role and managed system configuration. Also assist with SSO license administration.
April 2010 – August 2012
Accenture – Assignment with AT&T, Hoffmann Estates, IL
Responsible for the support and maintenance of SAP Solution Manager, ECC, Portal, and TREX systems comprising Learning Solutions, Contingency planning, and Human Resources applications. Roles include maintenance and support of application including upgrade, install, SAP Note implementation, as well as alert monitoring configuration. Responsibilities also include the support of BSI TaxFactory for implementation and deployment of latest Tax Bulletin updates for HR systems. Supported platforms include HP UX PA-RISC / Itanium using Oracle, Solaris using Oracle, and Linux environment using Oracle.
SAP Basis Administration tasks include the following:
Installation and configuration of Solution Manager Diagnostic (SMD) and Wily Introscope across the SAP landscape
Develop and configure monitoring dashboards in Wily Introscope
Define alerts, distribution lists, and thresholds for Wily Introscope alerts
Develop scripts to help automate routine tasks and to minimize error-prone manual steps and procedures
Develop scripts to deploy components across SAP landscape
Develop scripts for data extraction and generation of reports/graphs showing system performance
Monitoring configuration of TREX/BIA instances on Linux platform for Business Intelligence
Configuration of Job Monitoring, Log File Monitoring, and Table content Monitoring
Installation and configuration of Add-On components
Work with SAP Security team to troubleshoot and resolve issues regarding missing permissions / authorizations, performing system traces, and checking SU53
Assist and perform migration of systems from PA-RISC to Itanium platform
Outline and document configuration steps required as systems are migrating to the Itanium platform from a Solution Manager perspective as well as target system migration perspective
Provide training to offshore and on-site resources for SAP Solution Manager application
Assist in upgrades and installations for ERP Enhancement packages, generation of Solution Manager key, Stack.xml file and perform pre- & post- implementation procedures
SAP HANA upgrade
Apply Tax Update bulletins and Cyclic upgrades as per BSI, document client and server installation, apply transports to HR systems, assist end-users with installation configuration of client and defining ODBC settings, and installation of Oracle client
Provide technical support, monitoring, and assistance to developers and functional team members of Learning Solutions FrontEnd and contingency planning systems comprising ERP, Portal, and TREX standalone instances
May 2005 -
AT&T – Hoffmann Estates, IL
SAP-BASIS Administrator responsible for the support and maintenance of the SAP Solution Manager, Learning Solutions (LSO), Contingency Planning, and HR applications. Primary responsibilities include configuration of alert monitoring using SAP tools and products, including third party monitoring tools like Solution Manager Diagnostics, Wily Introscope and Patrol. Also, responsible for configuration of Business Process monitoring (BPM), Earlywatch reporting, and configuration of dashboards in Wily Introscope and applying latest support packs and SAP Notes to stay current with SAP recommendations. Supported platforms include HP UX PA-RISC / Itanium using Oracle, Solaris using Oracle, and Linux environment using Oracle.
SAP Basis Administration include the following:
Configuration of Transport Management System
Applying Transports and OSS Notes, provide recommendations/suggestions to resolve Shortdumps and messages showing in the System Log
Unicode Migration of Solution Manager systems
Applying Support Packages and patches via SPAM/SAINT
CCMS Agent installation and configuration (sapccmsr, sapccm4x, ccmsping)
Upgrading ST-PI and ST-A/PI components and implementation of SAP Notes per RTCCTOOL for implementation of patches/corrections to these components
Implementing Security Notes and manual corrections as per SAP recommendations
SAP Kernel Upgrade
Configuration and Support of Maintenance Optimizer, Application/Availability Monitoring, Earlywatch configuration, and Business Process Monitoring using Solution Manager
Configuration and setup of BMC Patrol Monitoring for system level monitoring
Configuring and maintaining SAPRouter/saprouttab configuration
Provide support of 200+ SAP servers - Investigate alerts and troubleshoot/resolve issues as part of on-call rotation, perform requests submitted by end-users, and tracking status in ticketing system
Open SAP Service Connections, assist developers and functional team members with configuration, provide developer keys, setting up users in the SecureStore as maintained out on Service Marketplace
SSL / SSO configuration
Perform client copies, client export/import
Work directly with Unix SA to resolve issues regarding permissions, filesystems, and setting Unix kernel parameter settings
Work directly with Database administrators to resolve tablespace issues, oracle filesystem related issues, and assist in analyzing queries and query optimization, including Oracle patching and settings
Nov 2004 –
AT&T – Chicago, IL
Help Desk support to assist end-users with issues regarding applications that are currently supported and maintained by the following departments: Corporate Real Estate, Design and Construction, and Environmental Management. Primary responsibilities include troubleshooting and resolving issues that have been submitted by end-users of various applications. Knowledge base document created to provide search capabilities by application and issue detailing troubleshooting steps and steps for resolution.
Feb 2004 -
AT&T – Chicago, IL
Systems Analyst and developer for Corporate Real Estate responsible for developing application using Visual Basic and Oracle Lite to conduct Firesafety inspections and provide recommendations for ensuring facility location meets necessary guidelines for firesafety regulations. Application responsible for tracking and maintaining building information, recommendations provided by firesafety inspectors, and actual responses to surveys conducted by Firesafety officials for each location.
May 2003 -
AT&T – Chicago, IL
Systems Analyst responsible for the analysis and conversion of old legacy application using FOCUS database and IBM mainframe to Oracle. Responsibilities include defining Oracle tables, indexes, and views to be built to facilitate the conversion of data to an Oracle database. All programs, data entry screens, reports, and report selection screens documented and translated to specifications for conversion of data to Oracle database and reports developed in Business Objects.
Feb 2002 -
AT&T – Chicago, IL
Developed application for Corporate Security to maintain and record all subpoena's that have been received, information regarding the court cases, location, dates, attendees, and related information concerning the court case to assist in organizing and tracking all information in one central repository. Application developed in MS Access / Oracle.
Aug 2001 -
Systems Resources Consulting – Assignment with AT&T, Chicago, IL
Application Developer responsible for supporting and developing numerous applications for Environmental Management department within AT&T to maintain records regarding monitoring of underground storage tanks, oil drains, and record building survey information with digital photographs. Application developed using MS Access / Oracle.
June 2000 -
Systems Resources Consulting – Assignment with AT&T, Chicago, IL
Application Developer responsible for supporting Corporate Real Estate department and providing code enhancements for application used to maintain data about all facility locations, structures, and towers operated by AT&T. Application developed using MS Access with an Oracle backend. Responsibilities include providing updates and enhancements to program code, support and maintenance of application, including installation and configuration of application.
Mar 2000 –
Systems Resources Consulting – Assignment with CommonWealth Edison, Chicago, IL
COBOL application developer responsible for assisting in the development of programs used to calculate the number of customers with no service in different geographical areas due to storms and poor weather condition. Application developed and used in reporting customers with lost power to media, including news channels and radio broadcast stations.
Nov 1999 -
Systems Resources Consulting – Assignment with Walgreens, Deerfield, IL
COBOL developer for HR Department of Walgreens responsible for support of HR application and modification of programs used to generate W-2’s, 1099’s, and various other State, local, county reports and forms to comply with changes to form layout for the current year.
Education and Training
DeVRY Institute of Technology, Addison, IL - 1993
B.S. Computer Information Systems
ADM100 – SAP Administration AS ABAP 1
E2E100 – E2E Root Cause Analysis
SMI210 – SAP Solution Manager Implementation and Methodology