MR MXOLISI GIFT THEMBA
L*** Waxberry Street, South Hills Lifestyle Estate, 32 Nephin Road, South Hills, Johannesburg South, 2136
*******@****.***
Code B (motor vehicle) license
English, IsiZulu, Sotho, Tswana & IsiXhosa
Code 10 Driver’s License mailto:***************@*****.***
mailto:***************@*****.***
PROFESSIONAL SUMMARY
I am a dedicated self-self-motivated security professional with more than 10 years’ experience of managing security teams in both retail and private company settings. I maintain a high level of professionalism, patience and efficiency during emergency and safety threatening events. My experience includes CCTV site and off site operation, safety and security in public malls and shopping centres and control administration.
EDUCATION & TRAINING BACKGROUND
Matric (2000)
Thuto-Thebe Secondary School
Grade A (PRISA Certificate - 2003)
Ukhuselo Training Security Academy
Computer End User Certificate (2005)
(Word, Excel, Powerpoint, Internet, Email)
Megabro Computer School
Business Management Certificate (2006)
The Business Bridge College
Human Resource Management (Current)
N4 & N5 Certificate
Oxbridge Academy College
Safety Management Certificate (Current)
University of South Africa
WORK EXPERIENCE
Company: Myertal Tactical Security May 2017 – Current
Position: Control Room Supervisor (Johannesburg)
Maintain good client relations s with regard to security services
Ensure that communication is maintained with all sites with management staff
Coordinate the deployment of armed response officers
Monitor and record all communication from sites and act as a link between management and clients in case of emergencies
Monitor information feeds from multiple sources, record and generate all reports in accordance with the company and client’s procedures and requirements
Ensure that all telephone calls and queries are dealt with professionally
Ensure control room is maintained well and readily operational
Act as a point of contact between control room officers and management
Company: Stallion Security June 2014 – April 2017
Position: Security Shift Manager (Vangate Shopping Centre, Cape Town)
Maintain good client relations s with regard to security services
Responsible for posting of security officers for the shift
Monitor operational requirements and service levels of security officers
General management, training and supervision of security staff
Ensuring that all HR related queries are dealt with promptly through the head office
Responsible for a submission of daily, weekly and monthly incident reports
Responsible for following up on safety and security related maintenance concerns of the Shopping mall
Company: Forensic Security Solutions June 2009 – June 2014
Position: Junior Security Manager (EDCON stores, KZN & Cape Town)
Daily management checks that include Service Centre, Credit returns, Fitting rooms, Sales floor, Staff purchase and Staff lockers for EDCON
Responsible for stock loss reduction interventions (EDCON retail stores)
Draft weekly and monthly intervention reports and audits EDCON
Responsible for recruitment, training and management of CCTV operators
Compile weekly and monthly reports for Forensic Head Office
Compile employee work schedule and assist with disciplinary hearings
Company: Property Protection Management & Parking Strategies 2005 – 2009
Position: Security & Parking Shift Manager (Willowbridge Shopping Centre, Cape Town)
Responsible for maintaining a safe and secure environment for customers
Enforcing security policies and procedures to meet the requirements of a client
Responsible for supervision of security officers
Submission daily, weekly and monthly reports
Company: African Commercial Intelligent Security 2003 – 2005
Position: Senior Security Controller/ Admin Assistant
Assist with reception tasks and draft duty roster
Screening security officers before short listing them for interviews with management
Manage the head office control room
Conduct regular site visits and compile reports for management
Training of new officers
Escort clients to and from construction sites
CONTACTABLE REFERENCES
1.Mr. Andre Zaaiman (Stallion Security Manager CPT)
Mobile: 063-***-**** / Office: (021-***-****
2.Mr Francis Chamarange (Myertal Operations Manager CPT)
Mobile: 082-***-**** / Office: (021-***-****
3.Miss S.V. Kgomo (Forensic Security Solutions Area Manager CPT)
Mobile 072-***-**** / Office: (021-***-****