Resume

Sign in

Customer Service Sales

Location:
Columbus, OH
Posted:
March 07, 2018

Contact this candidate

Resume:

Why do companies hire IT Professional Anthony Sutton?

Dear Sir/Madam:

Where many companies view technology as a cost center, I transform IT into a practical investment. For more than 25 years, clients and employers alike have valued my clear communication style, my IT experience and the financial benefits these two bring.

In an industry known for its hourly rate, employers and clients have always appreciated the detail-oriented and efficient approach that gets the work done right the first time. This keeps costs, downtime, and headaches to a minimum.

Many clients hire me for my ability to present complex network and computer events in simple terms every stakeholder can understand. This helps business owners and corporate executives to make sound decisions aligned with business goals.

When it comes to experience, I protect a company’s interests in the office with knowledgeable network and data security, and in court. I have often been called as an expert witness based on my knowledge in cyber security and expert computer forensics experience.

As an IT veteran who can communicate with clarity, I can immediately contribute as a leader in a company to deliver projects on-time and on-budget as well as start new efforts to develop cost-saving strategies and develop user-friendly solutions for customers and employees alike.

If these sound like services that match a position you need to fill, call now. You can also email, but frankly, calls get interviews booked and create results a lot faster.

Yours Sincerely,

Anthony Sutton

T. 847-***-****

E. ac4qjd@r.postjobfree.com

P.S. For more information on my client and employment history, please see the attached resume.

RESUME

Expert customer forensics and outside systems administration for small to midsized companies. Professional witness and forensics investigator for private citizens and attorneys.

2002-to Present SX TECH, INC. Oak Lawn, IL.

Computer Technology Services & Consulting

CLIENTS : (short list)

Mega Development, Inc.

Designed and maintained website, including web hosting support

Administered support to network, application and hardware infrastructure

Supported company goals through consulting on new hardware and software purchases

Adams Steel, Inc.

Maintained company’s PC hardware and software

Supported, secured and administered network and applications

Delivered IT hardware and software technology budget and purchase recommendations

Prep Baseball Report

Designed, implemented and hosted .Net technology E-commerce web application

Managed and serviced network hardware and PCs

Acted as systems administrator

Additional Services included: IT budget planning and technology purchase assistance

Norshore Alarm Co. Inc.

Designed, Developed and Hosted dynamic internet presences for security services company

Developed customized content management system for document and data storage

Maintain PCs and network hardware

Provided full network administration services including cyber security

Supported company applications and software

Moebs $ervices, Inc.

Redesigned and updated data driven website

oProvided ongoing maintenance and hosting

Delivered graphic design services and implemented graphics for programs and conferences

Maintained PCs

Built, scured and supported company network

Support for software and applications

Advised on hardware and software purchases

Full Package Athletics, Inc.

Designed, developed and hosted .Net technology E-commerce web application

Built, implemented and maintained wireless network

Upgraded and provided ongoing maintenance for current customer database

C&M Auto Service

Designed and developed dynamic internet presences for automotive services company

Integrated customer database with internet application

Created customized content management system (CMS)

Produced live “direct-to-web” video of shop activities for web site users

Created dynamic data collection systems

Braeside Design Group

Designed and installed network architecture

Designed and developed unique Internet presence

Reduced downtime by establishing support process for server, network and cyber security issues

MVP Training Center

Designed and developed unique Internet presence

Provided network administration

Support and maintenance of PC hardware

Edited and created DVD’s from video for baseball scholarship hopefuls

Entertainment and Sports Journal

Designed and developed digital magazine for CD-Rom distribution

PRIOR ENGAGEMENTS: (short list)

1999-2002 AMERICAN HOTEL REGISTER COMPANY Vernon Hills, IL,

World’s largest supplier of hospitality supplies.

Web site: http://www.americanhotel.com/.

DIRECTOR OF E-COMMERCE DEVELOPMENT

Responsibilities:

Maximized support of corporate initiatives and customer satisfaction levels through management of six e-Commerce developers. Included project management, budgeting, and development of processes, policies and projects

Planning and implementation of training and maintenance on all web-based applications, including custom B2B purchasing web sites for major hotel chains and www.americanhotel.com

Developed cyber security protocols

Managed client and vendor relationships and acted as primary liaison to Executive, Sales, Marketing, Customer Service, Finance and IT functions

Managed Lotus Notes development, implementation and maintenance

Achievements:

Implemented numerous customer-specific B2B Procurement web sites for major hotel chains, including Baymont Inns, Marcus Hotels and Resorts, Sunburst Corporation, AmericInn, Davidson Hotels and built www.americanhotel.com .

Grew web sales to $20 million annually.

In 2002, web sales on americanhotel.com increased over 100%.

Implemented e-mail capability to increase profitability of national account customer programs.

Awarded 2001 Forbes Best of the Web for redesigned website http://www.americanhotel.com/

Integrated www.americanhotel.com and custom web sites with ERP package to achieve online order status and order history, automatic download of web orders, and contract pricing.

Created Hotel Inn a Box web site

Recommended and executed video-conferencing capability

Created Hospitality Design Online to facilitate electronic, interactive delivery of hotel room design boards

1996-1999 TECHNIUM CONSULTING, INC. Chicago, Il.

Information Technology consulting and services

INTERNET PRACTICE MANAGER

Responsibilities:

Contract consultant to Arthur Andersen Consulting, Moore Business Forms, William Wrigley Jr., Corporate Engineering and Kemper Insurance

Performed back-end processing, front-end graphical design, and maintenance of Technium’s corporate web presence

Conducted weekly web development/strategy meetings

Created hiring standards for incoming .Net developers

Developed web security standards

Presented at corporate quarterly meetings covering Technium’s web site, internal web-enabled applications and corporate direction

Achievements:

Technium Client: Arthur Anderson Consulting

Lead developer/architect directing team of approximately 50 for implementation of an intellectual property Internet/Intranet application called Business Radar™, a quintessential part of Arthur Andersen’s KnowledgeSpace®, the award-winning business improvement service.

oThis application allows internal resources and clients access to enterprise/worldwide information such as: white papers, proposals, project summaries, methodologies, group think tanks, etc.

oProduced HW/SW recommendation and selection, GUI layout, design and prototyping of the user customization section.

oEnvironment and development tools included NT, IIS, SQL Server, Index Server, Visual Interdev, HTML, ASP, Java and PhotoShop.

Technium Client: Moore Business Forms

Responsible for proof of concept, technical design, backend development and implementation of a multifunction Internet server.

Technium Client: Wm. Wrigley, Jr., Corporate Engineering

Analyzed and recommended strategies for corporate Intranet/Extranet

Technium Client: Kemper Insurance

Analyzed, debugged NT/IIS system problems for an internal projects Extranet

Recommended strategies and procedures for application updates and server maintenance

Optimized HTML and ASP web applications

1992-1996 ENABLERS, INC Chicago Il

WEB DEVELOPER AND WEB MASTER - CONSULTANT

Responsibilities:

Set up and maintained domains/sites on UNIX systems

Coordinated site updates and maintenance with client

Analyzed and refined customer requirements for custom applications

Achievements:

Designed, constructed, wrote and maintained The SCORE sports radio website with focus on station promotion and sponsorship

Scanned, converted and enhanced graphics and photos for use on the web

oPlatforms included: Java, Map Edit, Gif construction, HTML, Micrographic's Picture Publisher, Paint Shop Pro 4, Asymetrix 3D and Fractal Painter

Developed and maintained website for MegaSports™ sporting goods store.

Imported 8mm video to create custom AVI'S, still's, and sound files for site content

Created custom AVI files for promotion to aid in sales to potential clients.

oIncluded was a CGI Image Map and counter and statistical report on hits and IP's.

oResearched and implemented a UNIX security system for the marketing team to access statistical reports and meeting schedules.



Contact this candidate