Customer Service Manager
Resume:
CURRICULUM VITAE VIDA GILDA LOTTERING
PERSONAL DATA
NAMES AND SURNAME : Vida Gilda Lottering
KNOWN AS : Vida
IDENTITY NUMBER : 851**********
DATE OF BIRTH : 18 November 1985
AGE : 32
MARITAL STATUS : Married
ADDRESS : Hill Str 11
Ladanna
DRIVERS LICENSE : Code 8
WORKING PERMIT : SA Citizen
LANGUAGES : Home Language: Afrikaans
Other Languages: English
GENDER : Female
HEALTH : Excellent
CONTACT NUMBER : 076-***-****
E-mail : *************@**********.***
EDUCATION
EDUCATION / QUALIFICATIONS :
Completed grade 10 at Kenweb – Home schooling
SUBJECTS PASSED :
Afrikaans 1st Language (HG)
English 2nd Language (HG)
Biology (SG)
Business Economics (SG)
Graphic Art (SG)
Maths (SG)
POSITION REQUESTED : Any position that I am suitable for
SALARY : Negotiable
AVAILABLE (how many days notice): Immediately
EMPLOYMENT HISTORY
NAME OF COMPANY : ZB Voere
PERIOD EMPLOYED : 5 Months
POSITION : Manager
CONTACT PERSON : De Wet
DUTIES & RESPONSIBILITIES
Banking
Stock taking
Stock Ordering
Administration
Answering the Phone
Open – And Close of Office
REASON FOR LEAVING
Company Closed Down
NAME OF COMPANY : Nomad Freight Musina
PERIOD EMPLOYED : 1 Year
POSITION : Clearing & Acquittal Clerk
CONTACT NUMBER : 015-***-****
CONTACT PERSON : Anna-Mari Van Der Laarse
DUTIES & RESPONSIBILITIES
Import & Export Clerk
Assisting with clients by phone
Declaring Cargo consigned to South-Africa and overseas consumption, by Framing various bills of entries.
Submitting of acquittal Documentation (Bill of Lading/Air Waybill or bill on sight ex.) For the acquitting of our SAD500
Banking
Acquittal Clerk
Invoicing (Pastel)
Solving Problems at Customs
RESEASON FOR LEAVING
Better Opportunities
NAME OF COMPANY : Musina Truck Services
PERIOD EMPLOYED : 1 Year
POSITION : SA Runner
CONTACT NUMBER : 076-***-****
CONTACT PERSON : Debbie Botha
DUTIES & RESPONSIBILITIES
Taking of paperwork to Customs and back
Sorting of CVG’S & Ins, Coupons, Gate pass ect. For Zimbabwe Authorities
Accounts
Administration
Filing
Switchboard
Banking
Petty Cash
Invoicing
RESEASON FOR LEAVING
Company Closed Down
NAME OF COMPANY : Beitbridge Border Clearing Agency
PERIOD EMPLOYED : 1 June 2010 – 30 September 2011
POSITION : Senior Administrator Klerk
CONTACT NUMBER : 015-***-****
CONTACT PERSON : Virginia
DUTIES & RESPONSIBILITIES
Invoicing (Myob)
Switchboard
Accounts
Account Queries
Administration
Filing
Banking
Petty Cash
Account reconciliations
CVG, INSURANCE, TAX – CROSSBORDER
Debtors & Creditors
Collecting of bad debt
Posting
Month ends
RESEASON FOR LEAVING
Retrenched / Company was sold to new owners
NAME OF COMPANY : N1 Glass & Aluminium
PERIOD EMPLOYED : 1 November 2013 – 31 March 2014
POSITION : Senior Administrator Clerk
CONTACT NUMBER : 015-***-****
CONTACT PERSON : Raymond
DUTIES & RESPONSIBILITIES
Invoicing (Pastel)
Switchboard
Accounts
Account Queries
Administration
Filing
Banking
Petty Cash
Account reconciliations
Debtors & Creditors
Collecting of bad debt
RESEASON FOR LEAVING
Branch moved to Louis Trichartd
NAME OF COMPANY : Cargo Services
PERIOD EMPLOYED : 1 April 2014 – 30 September 2016
POSITION : Administrator Printing Clerk
CONTACT NUMBER : 015 530-****-****
CONTACT PERSON : Estie Jansen van Rensburg
DUTIES & RESPONSIBILITIES
Printing of all pre-alert shipments
SADC applications
Client Queries
Framing on Easy Clear
RESEASON FOR LEAVING
Moved to Swartwater
NAME OF COMPANY : Blyde Cafe en Blyde Motors
PERIOD EMPLOYED : 18 March 2017 – 20 September 2017
POSITION : Manager
CONTACT NUMBER : 071-***-****
CONTACT PERSON : Lizelle Steenkamp
DUTIES & RESPONSIBILITIES
Shift change at the Garage
Checking of stock
Cash up
Ordering of stock
Petrol and Diesel dips
Month end
Balancing of stock
Stock take
Receiving of stock
Accounts
Invoicing
Queries
Update stock on system
Filling
Kitchen stock – check ups
Receiving of fuel
RESEASON FOR LEAVING
Moved to Polokwane
COMPUTER LITERICY
Microsoft Excel
Microsoft Word
Pastel Accounting
QuickBooks
Moyb Premier
Microsoft Outlook Express
Easy Clear
Stowe
Supertill
I see myself as a hardworking person.
Taking on any challenge that comes my way and to master it.
Blyde Kafee & Blyde Motors
Tel: 071-***-**** Posbus 193
E-mail: ***********@*****.*** Hoedspruit
1380
20 September 2017
To Who it May Concern
I hereby confirm that Vida Lottering has been working at our company from 18 March 2017.
She is a very hard working person and very loyal. Her work is always done on time and neat. She had a very good relationship with all her colleagues and treated all with respect.
She handled customer’s queries with prompt attention and her customer service was of high standard.
Always willing to lend a hand where she can and always eager to learn something new.
It was a great pleasure to have her as part of our team because of her enthusiasm and friendliness.
I will highly recommend her for any position that she might apply for .
We wish her the best of luck for the future.
Kind Regards
Lizelle Steenkamp
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