Computer Engineering Customer
Resume:
ISHAU OLUWASEUN TAIWO
**,******* ****** ****** **** lagos state
**********@*****.***
CAREER AIMS
To work in an organization where i can showcase my talents and enhance my skills to meet company goals and objectives with full integrity and to use my intellectual properties to the development and growth of the establishment that i work for.
SOFT SKILLS:
Excellent communication skill
Analytical and research skill
Computer and technical oriented
Flexibility, adaptability, multiple priorities
Problem-solving, reasoning and creativity
Strong service orientation and determination.
SCHOOL ATTENDED WITH DATE:
Lagos city Polytechnic,Lagos State 2010 - 2012
Abraham Adesanya Polytechnic,Ijebu-Igbo, Ogun State. 2006 - 2008
New Eral School,Agbado Ijaiye, Lagos State. 1995- 2001
Super Alaro Nur/Pry School,lagos State 1990 - 1995
CERTIFICATE OBTAINED WITH DATE
National Youth Service Corps 2014
HND in Computer Engineering (Lower Credit) 2012
ND in Computer Engineering ( Lower credit) 2010
West African Senior School Certificate 2006
First School Leaving Certificate 1995
PROFESSIONAL CERTIFICATE OBTAIN
Institute of Customer Relationship Management (ICRM) 2016
Cisco Certified Network Associate (CCNA) 2017
Masters of Business Administration in Information Technology In View
Work Experiencies;
1 Organisations;Technology global services limited affiliated to Agfa.
33a,Jalupon close,off gbajumo crescent off Adeniran ogunsanya surulere,lagos
Roles/Duration;Support Engineer.June 2014 till date.
Duties Includes, Installation, maintenance and repair of pre-press machine both commercial and newsprint media.Customer base includes Punch newspaper,The sun,leadership newspaper,Dominion press etc.
2 DELBY COMMUNICATIONS,MULTICHOICE SUBSIDIARY, OJOTA LAGOS STATE.
Role/Duration;Customer care Agent. OCT 2013 – April 2014.
Duties Include:(a) Maintained smooth relationship between customers and the organization by proactively addressing areas of concern and professionally resolving actual customer complaints without losing them (b) Established fantastic relations with potential and current customers, relating to enormous referrals, trust and customer loyalty (c) enlightened customers on a monthly basis on the status of their accounts as well as offer educated financial advice (d) Maintained constant communication with customers through periodic visits, direct mails, messages and calls.
Reporting: (a) Forwarded customers’ complaints, special requests and suggestions when appropriate (b) Profitably managed the company’s market share by reporting market trendTo take or make Telephone calls in order to fulfill customer requirement.
3 NYSC/EKORI SECONDARY SCHOOL,UGEP,CALABAR.
Role/Duration:Teaches COMPUTER SCIENCE JULY. 2013 – JUNE 2014
Duties Include:
oGuardian and counseling of students and indigenes.
oHealth campaign and awareness about Hiv/Aids,water borne diseases etc
Motivational talk and counseling youth about importance of Education,implication of Early marriage
Personal Data
Full Names; Ishau Oluwaseun Taiwo
Date of Birth: AUG. 30, 1985
State of Origin; Lagos
Local Government: Epe Local Government
Marital Status: Single
Sex: Male
Nationality: Nigerian
Religion: Christianity
Place of birth Lagos
Email: **********@*****.***
Postal address; 30,Gregory street kosofe ketu lagos state
HOBBIES: Reading, online, research, Singing,Watching football and Traveling.
REFEREE;
Prof. (Dr.) Olawale Isreal
Fountain Professional Institute,Agege Ogba, Lagos.
Mr. Felix Metibemu
Deutsche Bank,
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