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Computer Engineering Customer

Location:
Lagos, LA, Nigeria
Posted:
March 06, 2018

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Resume:

ISHAU OLUWASEUN TAIWO

**,******* ****** ****** **** lagos state

**********@*****.***

+234**********,081********

CAREER AIMS

To work in an organization where i can showcase my talents and enhance my skills to meet company goals and objectives with full integrity and to use my intellectual properties to the development and growth of the establishment that i work for.

SOFT SKILLS:

Excellent communication skill

Analytical and research skill

Computer and technical oriented

Flexibility, adaptability, multiple priorities

Problem-solving, reasoning and creativity

Strong service orientation and determination.

SCHOOL ATTENDED WITH DATE:

Lagos city Polytechnic,Lagos State 2010 - 2012

Abraham Adesanya Polytechnic,Ijebu-Igbo, Ogun State. 2006 - 2008

New Eral School,Agbado Ijaiye, Lagos State. 1995- 2001

Super Alaro Nur/Pry School,lagos State 1990 - 1995

CERTIFICATE OBTAINED WITH DATE

National Youth Service Corps 2014

HND in Computer Engineering (Lower Credit) 2012

ND in Computer Engineering ( Lower credit) 2010

West African Senior School Certificate 2006

First School Leaving Certificate 1995

PROFESSIONAL CERTIFICATE OBTAIN

Institute of Customer Relationship Management (ICRM) 2016

Cisco Certified Network Associate (CCNA) 2017

Masters of Business Administration in Information Technology In View

Work Experiencies;

1 Organisations;Technology global services limited affiliated to Agfa.

33a,Jalupon close,off gbajumo crescent off Adeniran ogunsanya surulere,lagos

Roles/Duration;Support Engineer.June 2014 till date.

Duties Includes, Installation, maintenance and repair of pre-press machine both commercial and newsprint media.Customer base includes Punch newspaper,The sun,leadership newspaper,Dominion press etc.

2 DELBY COMMUNICATIONS,MULTICHOICE SUBSIDIARY, OJOTA LAGOS STATE.

Role/Duration;Customer care Agent. OCT 2013 – April 2014.

Duties Include:(a) Maintained smooth relationship between customers and the organization by proactively addressing areas of concern and professionally resolving actual customer complaints without losing them (b) Established fantastic relations with potential and current customers, relating to enormous referrals, trust and customer loyalty (c) enlightened customers on a monthly basis on the status of their accounts as well as offer educated financial advice (d) Maintained constant communication with customers through periodic visits, direct mails, messages and calls.

Reporting: (a) Forwarded customers’ complaints, special requests and suggestions when appropriate (b) Profitably managed the company’s market share by reporting market trendTo take or make Telephone calls in order to fulfill customer requirement.

3 NYSC/EKORI SECONDARY SCHOOL,UGEP,CALABAR.

Role/Duration:Teaches COMPUTER SCIENCE JULY. 2013 – JUNE 2014

Duties Include:

oGuardian and counseling of students and indigenes.

oHealth campaign and awareness about Hiv/Aids,water borne diseases etc

Motivational talk and counseling youth about importance of Education,implication of Early marriage

Personal Data

Full Names; Ishau Oluwaseun Taiwo

Date of Birth: AUG. 30, 1985

State of Origin; Lagos

Local Government: Epe Local Government

Marital Status: Single

Sex: Male

Nationality: Nigerian

Religion: Christianity

Place of birth Lagos

Email: **********@*****.***

Postal address; 30,Gregory street kosofe ketu lagos state

HOBBIES: Reading, online, research, Singing,Watching football and Traveling.

REFEREE;

Prof. (Dr.) Olawale Isreal

Fountain Professional Institute,Agege Ogba, Lagos.

080********

Mr. Felix Metibemu

Deutsche Bank,

081********



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