Mohammed Sameed Uddin
IT Professional with 5+ years of experience in Hardware, Networking, Windows,
& VMware vSphere Environment
Recent work on a contract that conducts security assessments to multiple Departments to ensure confidentiality, integrity and availability of the systems, networks, and data.
Conduct Risk Assessment in accordance with ISMS (ISO27k) standards, and security controls.
Implemented an updated process/tool that incorporates the Incident Response Life Cycle to reflect the client's new requirements independently.
Managed the mapping of multiple complex technical requirements, functionalities, and capabilities to ISMS Annex “A” security controls, to ensure compliancy with ISO27k standards, policies, and procedures.
Participated in service, design, implementation, and risk assessments during device strategy, design, and operations
Responsible for and managed daily routines, updates, patches and fixes to firewall, router & switches
Analyzed IT systems to identify, assess, and design security features
Identified and reported security issues, and resolving issues in accordance with established policies
Created network diagrams; created, documented, and implemented Standard Operating Procedures
Supervised and provided mentorship to junior team members, including boarding and training of new employees to the role. Developed job descriptions
Supported and interacted with customers, provided tier 2 level support as required
Experience in designing, deploying virtual networks and upgrading systems, including software, networks, databases, servers.
Experience with Active Directory, SCCM, Exchange Servers, DHCP, DNS, IP, Sub Nets, VPNs, vLAN, Network routing, firewalls, LAN/WAN Troubleshooting, Backup & Recovery, File & Print Server.
Extensive experience in Windows 2012/2008 R2/ RHEL 6 Servers at single or multi domain platforms.
Professional, outgoing tier II supports and solutions provider for complex IT strategies and initiatives to reduce maintenance and costs along with providing stable and reliable services.
Experience in with Virtualization technologies like Hyper-V, Citrix, and VMware vSphere.
Creation, management, administration and maintenance of virtual servers and clients.
Experience in Networking configuration & Security Configuration on ESXi Host.
Experience in P2V, V2V MIGRATION using VMware Converter, Creating host and client VM templates & cloning.
Experience with x86 / x64 Intel, HP, IBM & Dell hardware like Rack-mounted Servers, Blade Servers, Tower Servers, desktop, laptop and other peripherals.
Strong communication and people skills, both written and verbal. Able to assess and resolve client issues quickly. A proven record of reliability, the ability to perform under time constraints, and good judgment under pressure.
Ability to maintain a reliable and methodical approach to support and Documentation.
Quick learner, highly motivated team player with excellent organizational and analytical skills.
VMware: Vsphere 5/5.1/5.5/6.0, ESXi Server 5/5.1/5.5, VCenter Server, VMware DRS, HA and FT, VMware vCenter Converter, Update Manager, VMware Virtual Desktop Infrastructure VDI,
VMware View, vCloud Director 5.5
Operating Systems: Macintosh 9x/10.x, RHEL6, Windows Server 2008 R2, Windows Server 2012 R2, Windows XP/Vista/7/8/10
Application Servers: Microsoft Active Directory, Exchange 2013/2016, DHCP, DNS
Backup Solutions: VMware vSphere Data Protection, VEEAM v7 R2, Symantec Backup Solutions
Desktop Application: Microsoft Office 2007/2013, Outlook 2007/2010/2013
Networking: Administer, monitor, troubleshoot L1/L2 protocols
PROFESSIONAL EDUCATION & CERTIFICATIONS
Bachelors in Commerce -2013
Associate Degree in Computer Science (Computer, Graphics, Animation) (4.0 GPA)
Microsoft Certified Solutions Expert - Server Infrastructure CID: 11178817
CompTIA A+ & Network+ Registration ID: R101122900397 / 98
VCP-DCV-5.5 (Vmware Certified Professional) CID: VMW -01491851N -00488378
ITIL v3 Foundation Certified
IT Engineer --- United Food Industries Co. LTD, Riyadh, K.S.A. May 2017- Nov 2017
Independently setup Rack Mounted Servers from scratch, Designed, Implemented and maintain VMware vSphere infrastructure
Installed several hotfixes and patches on windows servers to eliminate vulnerabilities.
Monitor, troubleshoot and capacity planning of vSphere environment
Proactively identify and perform hardware and software upgrades
Migrated VMs across hosts within a HA cluster to perform maintenance tasks on ESXi hosts.
Used VMware vMotion to eliminate application downtime from planned server maintenance by migrating running virtual machines between hosts.
Worked on the installation of NMI drivers on HP blade ESXi servers to eliminate PSoD.
Deployed several VMs from Templates and customized their configurations as-needed.
Responded to server down alerts in a timely manner and brought them up via HP iLO.
Proposed, designed, and implemented various Information Security related projects, such as vulnerability assessments, remediation, intrusion detection, border security, and patch management
Researched and evaluated the latest security technologies, provided implementation plans, and deployed security controls.
Administered firewalls and provided support for Cisco Switches & Routers configuration & deployment.
Performed quarterly firewall audits to identify open ports and services, compared those findings with approved change requests, and initiated the remediation of those findings
Identified, reported, and prevented security vulnerabilities and incidents leading to the protection of sensitive data and the avoidance of damaging publicity
Established the Security Portal to centralize departmental documentation and track security related incidents, tasks, projects and staff attendance.
Responsible for administering, managing, and supporting a wide variety of security, network, and web related systems and technologies. Specifics can be provided as requested
IT Support Engineer ---Islamnewlife.com, Riyadh, K.S.A, Oct 2015 to Dec 2016
Supported Office of 3000 Users in a Windows 8 environment both customer service and infrastructure support
Maintained communications for Cisco UCS/Avaya, Microsoft Office Applications
Managed and Administered Windows XP and Windows 7 workstations and laptops.
Diagnosed and troubleshot problems with PCs, software, communications devices, servers and network connections
Supported and maintained servers and backups.
Supported Hacked and damaged website.
Met on a weekly basis with upper management, VIP's and users to provide training, weekly status reports, among updates and progress for current and future projects
Provided support through our Web Service IT Ticketing service keeping a 99.8% SLA percentage
Supported an infrastructure of SCCM and AD deploying patches, updates and software keeping efficient and accurate updated versions and support.
System Administrator Indian Horizon, Hyderabad, India, May 2012 to Feb 2015
Roles & Responsibilities: -
Installation, configuration and deployment of VMware products such as ESXi, VMware converter, VMware vCenter Server in virtual environment
Experience in installing, configuring and troubleshooting VMware View Composer and View Connection Manager to make Virtual Desktop Infrastructure efficient and to simplify desktop administrative management tasks. Responsible for successfully upgrading all hosts and vCenter servers to vSphere 6.0
Good Understanding of FC SAN/iSCSI SAN/NAS protocols, also NetApp/EMC storage technology and work with SANs in Microsoft & VMware environments
Good experience in migrating production VMs using Storage vMotion to new Datastore in minimal time
Configured storage LUNs for VMFS and raw disk mappings (RDM’s)
Creating Templates, Clones & Snapshots for testing Patches and Updates
Test and recommend Replication/Backup solutions for Windows Servers, VMs, SAN and Disaster Recovery with Symantec Backup & Recovery
Provision VMware Datastores and configure storage for Virtual Machines
Hands on experience with Windows 2k, XP, 7, 2008,2012 R2 Server, SCCM & SCOM
Environment: Windows 2008/2012 R2, Windows XP/Vista/Win 7, VMware ESXi 5.1,5.5 Server,
HP Blade Servers, Remote desktop services.
Name: Mohammed Sameed Uddin