EDMUND B. NANJE
Powder Springs, GA 30127
Email: ******@*****.***
Objective Opportunity for challenges and contribute for growth in the company utilizing personal
and team effort.
Training
Implementing, managing and supporting Exchange server, Windows XP, Win 2000,
Windows Server 2000 and 2003. 2008 and 2012.
CCNA Certification Training
Internetworking with Microsoft TCP/IP and Novell IPX/SPX.
Microsoft Networking Essentials.
Novell NetWare 5.0
VMWare VSphere 5.5 and 6.0
Experience March 2010-Present SunTrust Robinson Humphrey Atlanta, GA
VP Systems Engineering
Sr. Windows Server Engineer
Provide Business Critical Systems and application deployment and support in a Windows server 2003, 2008 & 2012 environment.
Systems Center Operations Manager 2007 R2 Implementation and Support.
Monitoring Business Critical applications and systems utilizing SCOM 2007 R2 and Orion NPM ver 10.3.
Manage and support Symantec Netbackup enterprise ver 6.5 and 7.0.1 environment.
Daily backup and restore of business critical data including but not limited to user files, business critical and application databases .
Daily monitoring of backup environment and media managemant ( Tape Duplication).
EMC Data Domain DD530, DD660, DD890 and 4500 configuration and daily support.
EMC VNX7500 Series SAN Management.
Data replication to offsite Data Domain appliances in DR environment.
Data Center support with over 800 Windows Servers 2003, 2008 and 2012 Enterprise and Standard, including multiple File, Web, SQL and Application servers in a clustered environment.
Coordinate with Solutions Architects, Systems and Network Engineering team in decision making process for software and hardware purchases.
POC in DEV for software and hardware implementation and eventual support in Production.
Problem resolution including but not limited to software and hardware troubleshooting.
Numara Track-It version 8.0 for Work Order and request tracking and solution documentation.
November 2009-March 2010 Philips Consumer Electronics North America Alpharetta, GA
Systems Engineer Contractor
Network Engineering Support
New Data center design to accommodate company move
Moved hardware to new company location in Alpharetta and setup entire data center
DELL EqualLogic Iscsi and FC SAN reconfiguration
Supporting over 500 Windows Servers 2000, 2003 and 2008 in North America and Niederlands
Citrix Xenapp 5 Implementation and support for remote users local and overseas
Application publishing via Citrix Xenapp 5
Windows Server 2003 Active Directory Design and support.
VMware ESX VI3 implementation and support
VMware HA and DRS automation for increased server/application availability
Citrix Xenserver 5.0 design and testing in an enterprise environment
Daily monitoring and support of Windows Servers and applications
August 2009-November 2009 The Home Depot Atlanta, GA
Systems Engineer Contractor
Network Infrastructure design and Support.
Supporting over 400 Windows Servers (2000, 2003 and 2008)
Windows Server 2008 Active Directory design and implementation
Exchange Server 2007 design and implementation
Migration from Windows Server 2003 to Windows Server 2008.
Exchange Server 2003 migration to Exchange Server 2007
VMware host design and implementation
VMware HA and DRS automation for increased server/application availability
Web applicvation publishing to local and remote users via citrix Xenapp 5
Citrix Xenapp design, implementation and support for over 500 users.
Dell Powervault storage and EqualLogic SAN storage implementaion.
June 2007-August 2009 Prime Care Technologies Alpharetta, GA
Sr. Systems Engineer
Network Management and Apllications Hosting Provider.
Assist in decision making for hardware/software purchase and sturctural designing in a multi platform environment.
Application publishing via Terminal Servcies, Citrix PS 4.0 and web publishing.
Datacenter consisting of over 450 servers (Windows SBS 2003, Server 2000 & 2003 and NT 4.0)
Active Directory and Ms Exchange 2003 designing, planning, implementation and support in a multiple domain environment.
Maintain over 8 Ms Exchange 2003 Servers in a hosted environment.
Extensive knowledge of Active Directory GPOs.
Server configuration (Ms Windows server 2003, SQL 2000 & 2005, Sharepoint and Terminal servers).
Microsoft Office Sharepoint Server 2007 design, deployment and Administration.
Server design, implementation and maintenance.
Domain Migration from NT 4.0 to Windows Server 2003 AD.
Windows Clustering, NLB design and implementation.
Microsoft Operations Manager 2005 implementation.
Symantec Backup Exec 11&12d data center implementation (LT02, LT03 and LT04 Technology).
VMware ESX\GSX 3.x data center design and implementation. Virtualization with VMware’s VI3.
VMware HA and DRS automation for increased server/application availability
QA and testing of applications/hardware prior to implementation.
Blackberry Enterprise Server 4.0 and 4.1 implementation and support.
Goodlink Messaging Server 5.0 implementation and support.
Trend Micro Office Scan Enterprise Deployment to over 2500 clients with 4 Central management servers.
Trend Micro Worry-Free Business Security Advanced (WFBS-A) and Interscan Messaging Datacenter deployment.
Safenet Protect Drive, Secured Email and USB Enterprise Deployment.
Double-Take implementation for replication and automatic failover of critical production servers.
DELL EQUALLOGIC SAN SOLUTIONS (PS5000E, PS5000X and PS5000XV SERIES)
Extensive knowledge of iSCSI and Fiber Channel storage Technology EMC CX300, CX340.
Exagrid iSCSI Gateway with Dell Equallogic SAN Solution for data storage and de-duplication.
March 2002-June 2007 Homebanc Mortgage Corporation Atlanta, Ga
Network Administrator/Jr. Engineer
WAN and LAN Administration
Network consisting of over 300 Windows NT 4.0, Windows 2000 and 2003 servers.
Network Architectural planning, designing and implementation.
Installing, managing, maintaining and supporting Windows server 2000 and 2003.
Microsoft Sharepoint Server 2007 administration.
Security implementation (MBSA) and server performance optimization.
Advanced Altiris Deployment Solutions ver. 6.x for hands-off enterprise-wide server and desktop deployment.
Software and drivers updates utilizing Altiris software management tools.
Data and settings migration utilizing advanced deployment solution.
RAS and VPN configuration and implementation.
Windows Active Directory Administration/Maintenance
Microsoft Exchange server 2003 Administration/Maintenance
CITRIX Metaframe FARMS.
CITRIX PS3
Performing Company wide Backups with Symantec Backup Exec 10d.
ADIC 100 & 24 Backup Robotic Libraries.
Blackberry server 4.0 Administration/Maintenance
Big IP and NLB implementation and maintenance.
VMWare ESX/GSX Server 3.1.0
Disaster Recovery (AD and Exchange)
LAN, WAN, NetBios, IP, WINS, DNS
HP Proliant BL, ML and DL series servers. (ML350 G2 & G3, BL 10e & 20p G2, DL360 G2).
DELL EQUALLOGIC SAN SOLUTIONS.
Feb2000-2002 Homebanc Mortgage Corp. Atlanta, Ga
Field Service Engineer
Providing telephone and deskside support for 1200 users in Georgia, Florida and Carolina.
Setting up and configuring Compaq and HP desktops and Dell Laptops.
Accounts setup and troubleshooting Network related issues. DUN, Logins and connections to remote servers
Supporting Office 2000/XP, Lawson, Infolynk, Golden Gate, Loansoft and Fitech.
Troubleshooting and configuring Network printers, mainly HP(4Sis, 5Sis,) and Xerox (N32s and N40s) using Novell’s JetAdmin and PCONSOLE. Local printers include Canon portable Bubble-Jets BJC 70s, 80s and 85s, HP 6L, 5L, 1100 and 1200 Laserjet printers.
Troubleshooting Tools include Novell’s NetWare Administrator Remote Control and NT’s Connect Remote
(RWSTANDBY and RWPRIMARY) for dialing into laptops and desktops remotely. Connected TLM a web based remote access tool.
Performing morning Network checks on various servers such as ACT Dbase server, various Application severs, CITRIX sever, Metaframe, Exchange and Fax Sr. servers and Otto Upload server.
Call tracking using REMEDY ACTION REQUEST SYSTEM Version 5.00.
Reimaging Desktops and Laptops using Norton GHOST ver. 6.03 and Symantec GHOST
ver 6.5.
Major Projects:
Citrix Desktop Implementation and Troubleshooting Citrix Point and Print problems.
Rollout Citrix MetaframeThin Client to approximately 300 endusers.
Upgrading firmware on Printers and Btrieve upgrade roll out..
New Zenworks rollout.
Rollout New Novell Client. And Testing new client and NDPS.
Team Lead during end-user migration/conversion from Win95 to 2000 Professional, and application installation, done on over 200 laptops for Mortgage Bankers.
May99-Feb00 Cluett Peabody, Inc Austell, Ga
Desktop Support Technician:
Installation and configuration of Win NT 4.0 and Win95 on a multi-platform.
Installation of various Applications and Mail packages (Z Mail Pro, Outlook and Lotus Notes).
Troubleshooting LAN connectivity, DUN and connections to Remote servers.
Documentation of procedures using REMEDY call tracking software.
Configuration of protocols, mainly TCP/IP, NetBeui and NWLink for NetWare users accessing files on an NT server.
Upgrading systems for Y2K compliance and better performance.
Provide telephone (30%) and desk side (70%) support for internal users on applications (Word, Excel,
Access, Outlook and Lotus Notes), Internet connectivity, printing and Win95 desktop issues.
December98-May99
Print Shop Technician:
Installation, configuration and maintenance of HP, Xerox and
Zebra Printers (for efficient printing of Labels and Tickets).
Install and configure HP& Xerox Printers using IP and provide end-user support on printing issues.
Carried out duties of a Print Operator.
Maintaining all print servers on the Domain.
Performed morning checks on printers and print servers.
Print supplies inventory.
June98-December98 MCI World COM Atlanta, Ga
1st Level Helpdesk Analyst: Receiving and directing calls to respective levels. Provide 1st level Helpdesk
support for Internal and External users (App. 2000 users). Troubleshoot minor desktop issues, Internet connections and
resolve problems associated with mail packages. Documentation of procedures, tracking recurring problems and
implementing long term solutions with help from 2nd Level support technicians.
Feb97-May98 Computer Process Controls Kennesaw, Ga
Assembling PC Boards, Monitors and Hard Drives.
Assembling PC board components ( Resistors, Transistors, Jumpers, various Chips and Switches).
Soldering components on board using a wave solder machine.
Quality control testing.
Hardware
HP Proliant BL, ML and DL series servers. (ML350 G2 & G3, BL 10e & 20p G2, DL360 G2).
Dell Poweredge Series (SC440, 860, 1425, 1435, 1850, 1950, 1970, 2850, 2950, 2970).
SAN EQUALLOGIC
ADIC 100 & 24 Backup Robotic Libraries.
Overland Arcvault and NEO Series Robotic Backup Libraries.
Software
VMware ESX\GSX
Ms Exchange 2003
Microsoft Operations Manager 2005
Symantec Backup Exec 11d
Education/Certifications
January-February 2003
Capstone Institute of Mortgage Finance
Certified Mortgage Banker
1998-2000 Computer Learning Centers Marietta, Ga
A+ Training
MSCE Training
MCP + since January 2000
Diploma-Information Technology/Networking
1992-1997 Friedrich Alexander University Nurnberg, GERMANY
Major Biochemistry
Languages: Fluent in French and German.