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Customer Service Representative

Pittsburgh, PA
March 05, 2018

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Marianne Holycross

**** ****** ******

Pittsburgh, Pa. 15220

Home-412-***-**** Cell-412-***-****

Goals: To pursue a career that enables me to excel in the skills I have acquired in my past job


CBC Innovis 11/2012 to 2/2018

Mortgage Processor

Processed credit reports for loan officers to help in getting customers the home loan they needed. Corrected credit reports for customers to be able to obtain home loans and home equity loans. Made phone calls to creditors to obtain account information to correct credit reports.

TRG/AT&T 8/2010 to 9/2012

Customer Service Representative

Answer telephone calls regarding customers phone and internet issues.

Roomful Express10/2007 to 5/2010

Customer Service Representative

Answer telephone inquiries regarding current deliveries, customer concerns/questions regarding their orders and furniture orders in general.

Examination Management Services Incorporated

10-2001 to 5-2007 Facility relocated

Career Skills Include-:Assistant Manager, Customer Service, Medical records retrieval, Receptionist, answering of incoming calls and greeter of all business affiliates. Responsibility of manager when necessary. Liaison between insurance companies and medical facilities by phone and e-mail, Responsible for the office accounts payable and accounts receivable.

Motorola 9/1999 to 8/2001

Production facility relocated

Career skills Include-Line production worker, assembly of electrical products Printing incoming computer orders and packaging orders for shipment.


High School Graduate

References available upon request

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