Hospitality/ Office Administration

MELISSA BOYD

**** *. **** ******, *** Bernardino, CA 92404 C: 909-***-**** *************@*****.***

SUMMARY

Ambitious Bartender and Food Server with an extensive background spanning all aspect of the hospitality service industry, including front- of- the house supervisory experience as lead server and corporate trainer. Highly motivated by creating a talented team that strengthens the customer base through positive attitude, efficient multi-tasking and knowledge direction. Successful at growing revenues and maximizing profitability.

SKILLS

* Top sales performer * Employee development

* Excellent judgment * Anticipating customer needs

* Balancing cash/daily bookkeeping * Ordering product

* Verbal communication * Courteous and empathetic

* Maintaining a clean and organized

environment

EXPERIENCE

Lead Server/Corporate Trainer Oct 1999 to May 2011

Claim Jumper - San Bernardino, CA

Office Administrator Nov 2010 to Feb 2013

Old English Rancho Thoroughbred Horse Racing - Ontario, CA

Bartender Jul 2012 to Feb 2014

The Sports Page - San Bernardino, CA

Bartender/Food Server Jul 2014 to Aug 2015

Brick Oven Pizza - Olympia, WA

Bartender/Food Server Aug 2015 to Jul 2017

Red Lobster - Olympia, WA

Food Server Jul 2017 to Current

BJ's Restaurant & Brewery - San Bernardino, CA

Education and Training

High School Diploma, General Education 1992

San Bernardino High School - San Bernardino, CA

Core Classes Business Management 1993

Valley College - San Bernardino, CA

New Locations Service Trainer - Management 1999

Certificates

Liquor Control Board Mixologist : Permit /2019

Food Handlers Permit /2018

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