Customer Service Representative

Nina Garcia

Chicago, IL

Qualification Summary

Hard working, detail oriented individual. Honest and pleasing personality: humble. Organizationally skilled, does well as a team member, very diplomatic and stands ground with confidential matters: loyal employee.

Project Management Report Preparation Proficiency in Microsoft Word General Office Skills Customer Service Front Office Operations Professional Presentations Ability to identify the needs of the

company in order to expedite results Proficiency in Adobe Photoshop Customer Service Scheduling Marketing & Sales

Professional Experience

Customer Service Representative/Marketing Recruiter at Living Lakeshore, Downtown Chicago Il

• Directing incoming calls, working on a team for marketing strategies

• Answering the phone consistently, politely, and in a timely manner

• Attending conferences weekly to develop marketing strategies that work

Recruiter/Marketing Associate at People Scout West Town, Chicago IL

• Marketing team member, responsible for contacting clients

• Directing calls to management for fortune five hundred companies

• Hiring on board, for major companies in the Chicago area and United States

Retailer/Shoe Seller at Aldo Shoes, Wicker Park Chicago IL

• Operating POS system for shoe item lookup, style, color, etc for personal preferences

• Preparing items for clients including shoes, accessories, handbags, sunglasses

• Stocking downstairs items from shoes to misc.

• Operating register, and taking specific payment orders from customers achieving high sales goals daily

References: Upon Request

Education:

Columbia College Chicago 2009-2013

Lake View High School 2004-2008

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